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Reviews

  • Pedro C
    4.33

    Misleading advice, filter cleaning issues and cert wrongly generated

    Posted 4 days ago

    Asked if components are cleaned with service,replied yes,on day got told only covered via strip service,but that filter would be cleaned. However filter was not cleaned until I reminded engineer,he said that forgot,the cleaning involved removing magnetic and rinsing it.I explained that previous engineer flushed filter,he said not required. Found Manufacturer instructions that say that filter should be flushed, I called firm explaining that,later company director agreed to come over to do it. Asked to pay before having an invoice and cert,cert emailed with wrong model,this was later amended OK.
    Verified reviewer
    Job location: BH8

    Response from Triple A Gas Ltd

    Hello Pedro, we are quite shocked to have received this review from you as we believe we resolved any issues brought to our attention by yourself. There is no regulation in place or requirement to clean a system filter during a boiler service. Our engineer is correct to refuse to clean the filter due to the poor location and position of the filter caused by a bad installation of your boiler. When you call our office to inform us of this our company director attended and cleaned the filter to your satisfaction. We are unsure why a bad review has been left as we believe the issues to be resolved

  • 10

    Emergency callout

    Posted 23 January

    Had to have emergency callout through my insurance company as the boiler stopped working at 5o'clock on a Friday . Engineer AJ was on the doorstep within 15 minutes! He fixed the problem within 10 minutes then checked the system. He was very pleasant and polite.
    Verified reviewer
    Job location: BH16

    Response from Triple A Gas Ltd

    Thank you so much for your kind review ⭐️ We’re really pleased to hear you were happy with our service and the work carried out. Our team takes great pride in delivering reliable, high-quality workmanship, so feedback like this truly means a lot to us. Thank you again for choosing us — we really appreciate your support and look forward to helping you again in the future!

  • Laura M
    10

    Gas safety check and boiler service

    Posted 14 January

    Friendly, professional boiler service and gas safety check. The engineer explained what needed to happen clearly (in basic terms!) and completed the work quickly. We will definitely be using tripleA again, thank you! Great price too.
    Verified reviewer
    Job location: BH6

    Response from Triple A Gas Ltd

    Thank you for taking the time to leave such a brilliant review ⭐️ We’re delighted to hear you had a positive experience with our team and that everything was completed to your satisfaction. Feedback like this really motivates us and reassures us we’re doing things right. Thanks again for your glowing review and trust in our services — we’d be more than happy to help you again anytime in the future!

  • Vinu Prakash M
    10

    Gas boiler repair and installation

    Posted 11 January

    Called for emergency as the gas boiler stopped working on a Monday morning. They visited the same day and found the fan inside has broke down. Decided to replace the boiler with a new one as the warranty of the old one expired. the next day they installed the new one. Even helped with a temporary room heater for the night before that. Excellent service.
    Verified reviewer
    Job location: BH9

    Response from Triple A Gas Ltd

    Thank you so much for your kind words and fantastic feedback ⭐️ We’re really pleased to hear you were happy with our service and the work carried out. Our team takes great pride in being reliable, professional, and delivering high standards every time, so your review truly means a lot to us. Thank you again for choosing us – we really appreciate your support and look forward to helping you again in the future!

  • Neil C
    10

    Resealed a leaky shower tray

    Posted 19 December 2025

    Fast response with great communication. Recommended.
    Verified reviewer
    Job location: BH31

    Response from Triple A Gas Ltd

    Thank you so much for your kind words! 🌟 We’re thrilled to hear that our team could provide you with reliable and professional service. Your trust means a lot to us, and we’re always here 24/7 whenever you need us. Stay safe and warm!

  • Joseph D
    10

    Had an issue with my boiler

    Posted 05 December 2025

    Had an issue with my boiler, AAA found the issue, fixed it and gave great advice
    Verified reviewer
    Job location: BH14

    Response from Triple A Gas Ltd

    Thank you for taking the time to leave us such a positive review! We’re delighted to know you were happy with our service. At Triple A Gas LTD, we always aim to deliver the best, and feedback like yours keeps us motivated. We truly appreciate your support! ⭐