Richard installed a shower head, didn't test to see if it worked but told me it was all good. I tried to use the shower today and it doesn't work, the water doesn't come out. I called Richard to ask if it worked when he tested it and he said "no the water had never come out, sorry". I asked him why he didn't tell me about it when he was here. He got very defensive, said it's not his fault, he said I should have tested the shower myself and he's not taking responsibility for it, then he hung up on me.
Response from TradesPro ltd
We installed the shower head and sealed the shower cubicle. Your complaint is with your original fitters, who left the job without fully completing it. You were not lied to, but we advised that the shower should be tested. Tradespro accepts no liability f