Tom's Electrical Services LTD

Reviews (146)

• 10

  Excellent Professional Service

  Posted 27 March

  Tom’s Electrical Services headed by Tom Neal are a NAPIT qualified, professional, highly competent, Electrical service provider. We recently used Tom, for a new domestic consumer unit (fuse box) and a dedicated external circuit for a heat pump / air conditioner. The whole process from initial visit for a quote, the quote itself, then scheduling and undertaking the work was done to our full satisfaction. We would highly recommend Tom.
  Verified reviewer
  Job location: B90

  Response from Tom's Electrical Services LTD

  Thank you for such a detailed and positive review—it’s really appreciated. It was a pleasure carrying out the work for you, from the consumer unit upgrade to installing the dedicated circuit for your heat pump/AC. I’m glad the whole process, from initial quote through to completion, met your expectations. We take pride in delivering a professional and reliable service across Solihull and the surrounding areas, so your recommendation means a lot. Thanks again, Tom Tom’s Electrical Services Ltd.

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  Tara C
  10

  EICR and New Socket

  Posted 03 March

  From start to finish Tom was fantastic. Very quick to get in touch, quick to come and take a look, communicated when he'd be coming and sent us all quotes, reports and info within hours. Exceptional service. As for the work itself, it was very thorough and well done. He kept us in the loop, explained things, and was respectful the entire time in little ways other service providers haven't been - like cleaning up after himself, arriving on time, and not treading mud through the house etc. I highly recommend him. So much so we'll be asking him to come do more work in future.
  Job location: B94

  Response from Tom's Electrical Services LTD

  Thank you so much for such a detailed and thoughtful review — it genuinely means a lot. I always aim to make the whole process smooth from first contact through to completion, so I’m really pleased you were happy with the communication, speed of response, and how everything was delivered. Keeping clients informed and leaving your home in Solihull exactly as I found it (no muddy footprints included!) is just part of how I believe the job should be done. I’m glad you were happy with the standard of the work and the thorough approach taken. It was a pleasure working for you, and I really apprec

• 10

  Changing electrical fittings

  Posted 20 January

  Quick response, polite and did the job efficiently! Tom was a great guy
  Verified reviewer
  Job location: B93

  Response from Tom's Electrical Services LTD

  Thanks for taking the time to leave a review 😊 I’m really pleased you were happy with how quickly I responded and got the job done. Cheers again!

• 10

  Reliable, professional and fairly priced.

  Posted 08 January

  Tom has been completing all the ongoing electrical work as I renovate my house. Today he replaced 3 light fittings in the kitchen plus all of the sockets and light switches. Always clean and tidy, very reliable and very reasonably priced. Would strongly recommend.
  Job location: B92

  Response from Tom's Electrical Services LTD

  Hi Tina, Thank you so much for the great review and for trusting me with all the electrical work during your renovation. It’s been a pleasure working on your home, and I’m really glad you’re happy with the new fittings and upgrades. I always aim to be clean, reliable, and fair on price, so it means a lot to have that recognised. Thanks again for the recommendation — really appreciated! Tom

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  Laurie P
  10

  Replace garage light

  Posted 28 November 2025

  Great communication, friendly, arrived on time.
  Verified reviewer
  Job location: B90

  Response from Tom's Electrical Services LTD

  Hi Laurie Thank you for the positive feedback! Really glad to hear you were happy with the communication and service. I always aim to be punctual and easy to deal with, so it’s great to know that came across. Thanks again for choosing me — much appreciated! Tom

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  Reginald A
  10

  Consumer Unit Upgrade

  Posted 26 November 2025

  We cannot fault Tom's Electrical Services. Always got back to me promptly via text or email to answer any queries we had. Arrived at the time they said they would arrive and carried out the work to a very high standard. We are really glad we decided to go with Tom and will use him for any electrical work we need doing in the future.
  Verified reviewer
  Job location: B97

  Response from Tom's Electrical Services LTD

  Hi Reginald, Thank you so much for taking the time to leave such a positive review. I really appreciate it. I’m glad to hear you were happy with the communication and that the work was completed to the standard you expected. Being reliable and keeping customers updated is always a priority for me, so it’s great to know it made a difference. Thank you again for choosing me — I look forward to helping with any electrical work you need in the future. Tom