Steve recently completed the structural renovation of my flat. Initially, everything went smoothly—Steve was knowledgeable and delivered work to a high standard. However, as the project neared completion, communication could have been better. Clearer updates on timelines and costs would have helped avoid delays and unexpected expenses.
Despite this, I’m pleased with the overall outcome. The quality of the work met my expectations, and the key goals were achieved. A bit more focus on communication + project management would make the experience even better.
Response from Titan Construction
The client was sent detailed updates via email listing additional works carried out at the clients request which inevitably prolonged the job turning it from 2 weeks into 4 weeks,
The client withheld payments throughout and failed to pay the full invoice.