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Reviews

  • 10

    Window Sill

    Posted 30 October

    Very good service. Rhys gave us a very competitive quote. Arrived exactly on time, done an extremely good job and cleaned up afterwards.
    Verified reviewer
    Job location: BA10
  • 10

    Fantastic service

    Posted 28 October

    Rhys saved the day after being let down by many other tradespeople! Our barn door was hanging on by a thread and needed replacing desperately, Rhys came out to us to view/measure up, he sourced a door and him and Connor fitted it faultlessly all within a 2 week turnaround. They were polite, tidied up after themselves, checked that we were 100% satisfied with everything before leaving and in all it was a very positive experience. We will be using Timbercraft for any future carpentry work that springs up and will be recommending Rhys and the team to friends and family.
    Job location: BA4

    Response from TimberCraft Carpentry Co.

    Thanks so much, Philippa! Really glad we could help with the barn door and that you’re happy with the result. We appreciate the kind words and recommendation — hope to work with you again soon! – Rhys & the Timbercraft team

  • 0

    Poor workmanship, Unprofessional Company

    Posted 27 October

    All I can say is this company is extremely unprofessional, I had Rhys do a couple of small jobs for me which he did and I was very happy. I asked him to come back to replace 7 doors and build an understairs storage, the workmanship on this was very poor, the understairs storage was poorly done, 3 doors had manufactured defects, Rhys replace one door and carried out a repair on another door, I then asked him to replace the 3rd door to which he then told me he wouldn’t replace it or he wasn’t coming back to finish of the job he started. Would never recommend this company to anyone.
    Verified reviewer
    Job location: BA9

    Response from TimberCraft Carpentry Co.

    All work was completed and accepted before we left site. I offered to replace the fire door at no cost, but payment was withheld, so I closed the job and removed all charges. I always aim to act fairly and professionally. — Rhys

  • 10

    Top quality service

    Posted 17 October

    I had a garden room built by Timbercraft Carpentry Co, and I couldn’t be happier with the result. From the very first visit, they were professional, friendly, and clearly passionate about their work. The communication was excellent throughout — I always knew what stage the project was at, and everything ran smoothly and on schedule. The quality of the craftsmanship is outstanding — every detail was finished to a high standard, and the garden room looks even better than I imagined. The team kept the site tidy each day and were a pleasure to have around. I’d highly recommend them to anyone!
    Job location: BA3
  • 10

    Pleasant, friendly local tradesman.

    Posted 17 October

    Rhys fitted an internal door for me. He was very helpful & good customer service. Returned my initial call quickly & called to estimate the work within a week. The quote was reasonable & the work carried out in a short time to a good standard. Door fitted well & he cleared up after himself. Would recommend his work.
    Verified reviewer
    Job location: BA3

    Response from TimberCraft Carpentry Co.

    Thanks so much, Jenny! I really appreciate the feedback and I’m glad you’re happy with the door and service. It was a pleasure working for you! – Rhys & Timbercraft team

  • 10

    5 star experience

    Posted 30 August

    After moving into a new build property with limited storage space I asked Timbercraft to come and add under stair shelving with built in shoe storage. Rhys was very professional and easy to communicate with, he understood what I wanted and the work was completed to high standards. We love the extra space we’ve gained!! I would highly recommend Rhys and the team.
    Verified reviewer
    Job location: BA7

    Response from TimberCraft Carpentry Co.

    Thank you for your kind words Yasmin! We’re glad we could help you out! Many thanks TimberCraft team!