The Roofing Group
Ely
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Customer Reviews
Write a review8.93 /10
Based on 9 reviews over the past 12 months
Quality of work
8.89
Reliability
9
Communication
8.89
What customers are saying
AI-generated from customer reviews over last 24 months
Most customers praise this company for its rapid response times, efficient work, and clear communication, often highlighting the team's politeness. However, a small number of reviews have raised concerns regarding the quality of the finish and on-site safety.
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Reviews (50)
0.67 Lack's ability and knowledge. Overcharges.
Posted 07 November 2025
Terrible rough job. Caused leak in neighbour's house. Other roofing company said worst they have ever seen and I had been overcharged. Said for the money I paid I should have had creme de la creme job and clearly hadn't. Didn't get license for scaffolding on road and didn't let me know I needed building regulations involvement. Now having to pay double fees for retrospective building regulations approval. Also actually walked off job mid way as I couldn't pay immediately as was waiting for mortgage increase money to come in - which he knew in advance. It took two weeks to come through.Verified reviewerJob location: IP8Response from The Roofing Group
matched two other quotes contract signed start date agreed roof structure in bad condition price agreed Work started then said she does not have any money. She was asking neighbours for money. I came back to finish when she had funds. But experience.
10 Roofing work
Posted 26 October 2025
Job location: NR29very good job done by hard working staff Sam the owner gave a quote the work started on time and finished on time10 Excellent work and excellent value for money
Posted 27 September 2025
Excellent work carried out by Sam and his team .. We quickly received a quotation which was very competitive … Our large 1860’s Victorian ornate chimney needed re-pointing and sealing from the weather as rainwater had been getting in … Now it looks fantastic and weatherproofed for many more years ... I would definitely use their services again and fully recommend to anyone looking to have any roofing work carried outVerified reviewerJob location: CM249.67 The Roofing Group
Posted 25 July 2025
Really satisfied with the work that's been undertaken by Sam and his teamVerified reviewerJob location: CM2110 Reliability,and full explanation of work required
Posted 16 July 2025
Job location: PE38Sam and his team,are top class very polite ,hard working ,and dealt with all the problems encountered.10 Roof repairs, ridge tile replacement, felt & baton replacement, dry verge fitted & chimney leadwork.
Posted 29 June 2025
I was very impressed with the way that Sam's team worked. Once the roof tiles were removed for the initial job it became apparent that there was further work required. By that afternoon the scaffolding was in place & all the materials were on site. The team who came the following day worked extremely hard all day to complete the work. All work was completed to a high standard, everyone I met was polite & kept me informed, verbally & with photos of what was happening on the roof. Everything was quickly cleaned away & the scaffolding was taken down on the Monday. A job well done.Verified reviewerJob location: CB6
