Thermal Security Systems Ltd

Reviews (7)

• 10

  Friendly, efficient and effective.

  Posted 09 January

  Overall prompt response to initial enquiry; gathered pre-info; sorted an appointment and duly turned up on time. Friendly efficient, and no unnecessary work. Everything working as it should now.
  Verified reviewer
  Job location: SO31
• 10

  A real life-saver in an emergency!

  Posted 29 December 2025

  I had an almost instant response from Petr at Thermal Security Systems. He said he could be with us in 40mins, which was excellent, as he had to travel around 25 miles. He stopped the alarm and checked the whole system for us, then explained how the alarms work and helped to set up a new code to enable us to use it. (We had only just moved in to the property and had no information on the alarm system at all.) Petr was so friendly and helpful. He arrived quickly as an emergency call out on an evening just days before Christmas - a real life-saver! I would have no hesitation in recommending TSS.
  Verified reviewer
  Job location: DT1

  Response from Thermal Security Systems Ltd

  Thank you so much for your kind review, Judy. I’m really glad I could help get everything sorted for you, especially at such a stressful time and so close to Christmas. Moving into a new property without alarm information can be daunting, so it’s great to hear the system was made clear and easy to use. Thank you for the recommendation. It’s genuinely appreciated.

• W
  Will G
  10

  Perfectly professional, considered and caring.

  Posted 18 November 2025

  Petr was brilliant and totally professional in all of his dealings with me on this. I can't thank him enough for being considered, professional and accurate in all of his communications over this job. This company is brilliant and Petr leads with high standards.
  Verified reviewer
  Job location: BH18

  Response from Thermal Security Systems Ltd

  Thank you very much for taking the time to leave such a thoughtful review, Will. I really appreciate your kind words and I’m glad you were happy with both the communication and the work carried out. We take pride in maintaining high standards and it’s always rewarding to know that effort is recognised. Thanks again for choosing us.

• V
  Vivien F
  10

  Electric gates repaired

  Posted 17 November 2025

  Helpful , fast and good service
  Verified reviewer
  Job location: BH21

  Response from Thermal Security Systems Ltd

  Thank you for your feedback Vivien, much appreciated.

• A
  Andrew L
  10

  Decommissioning an old alarm system

  Posted 15 November 2025

  Petr turned up when he said he would, was very professional completed the job request and gave some advice and left everything clean and tidy. Would use again in the future. Excellent all round.
  Verified reviewer
  Job location: SO45

  Response from Thermal Security Systems Ltd

  Thank you, Andrew. I really appreciate you taking the time to leave a review. I’m glad everything met your expectations.

• 10

  Reliable, knowledgeable and thorough… and friendly - so easy to discuss the job requirements with

  Posted 25 October 2025

  Petre made the whole job a worry-free and problem- free experience. He turned up when he said he would; explained exactly what he would do and why and fitted us in asap. On the day he worked through without a break and left, having completed the work to a high standard, with no mess to clear up and no sign that so much work had been done.
  Verified reviewer
  Job location: SO14

  Response from Thermal Security Systems Ltd

  Thank you, Susan. I appreciate your feedback and I am glad you’re happy with the work. It was a pleasure to help.