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Reviews

  • Franco C
    4.33

    Hinge replacement

    Posted 5 days ago

    Punctuality was concerning. Showed up on the initial appointment ok but then he then failed to show up on three separate occasions for some follow up work and did not inform me beforehand after i had been waiting for him.
    Job location: CM13

    Response from Thermalseal UK Ltd

    Franco we attended your property on three occasions. On the last occasion we told your mum who you live with that you had no insulation around your windows (seperate job) The price was provided to you to rectify with no answer You paid your invoice for the previous work .We even went extra lengths by applying draught excluders. On two occasions you moved the times for a visit as produced to checkatade. This review has been taken down on three separate occasions by checkatade and this is now becoming concerning behaviour to keep submitting reviews while they are investigated.

  • Liz D
    9.33

    Adjusted the composite front door, which was getting very stiff to open.

    Posted 6 days ago

    Zac answered my enquiry very quickly, gave me a price, arranged to come round to take a look and fixed my jamming door. Very polite and great communication, thank you Zak.
    Verified reviewer
    Job location: SG2
  • Kumbi M
    9.67

    Sealed again!

    Posted 31 January

    Zak came through and I cannot fault him for his comms, enthusiasm, professionalism and speed of service. Previous recommendation was to simply replace the door but Zak has extended its life while we decide how to proceed. Similarly, I appreciate him finding the time to visit the property and see the issue first hand rather than rely on pics as one other did (no judgement but it's the little things). Thank you to Thermaseal and to Zak.
    Verified reviewer
    Job location: RM7
  • Mark P
    10

    Excellent

    Posted 30 January

    Excellent, good communication, work carried out professionally
    Verified reviewer
    Job location: CM21
  • Lily R
    10

    Bifold door fix

    Posted 30 January

    Came on time to fix the handle really impressed. New handle working like a dream and only took 3 minutes to fix
    Verified reviewer
    Job location: CM12
  • 10

    Patio door adjustment

    Posted 13 January

    Thank you for your prompt response to out request to have out patio doors adjusted. Great job completed on time and on budget. We will certainly use you again and would have no problem recommending your company to anyone who needs similar work doing . Very pleased. Th as mid again
    Verified reviewer
    Job location: E11