They lack professionalism and are unethical. Overcharged after we agreed on everything initially. Throughout our conversation, they never mentioned the extra money for the 2nd trip. I tried to bargain, but they were reluctant to proceed further and was not ready to do the 2nd move/trip. I had to pay because they have dismantled & packed my belongings. Till today, i have not received an invoice for the move. They have charged me with VAT.
They are useless and unprofessional. Please don't fall for them.
Job location: HP11
10
House removal
Posted 31 March 2024
I recently used The National Movers after being let down by another company at the last moment. I got to say, the team was amazing, and life savers!! They arrived promptly and helped pack boxes and load everything into 2 large vans. We required a 3rd van, which was also arranged to accommodate the extra items and was made clear to us. The guys worked relentlessly till 10pm, considering they didn't start till almost midday! Thank you so so much for making our move so stress-free and for the rescue!
Verified reviewer
Job location: SL1
10
House shifting
Posted 28 March 2024
I used The National Mover due to their diligence and no nonsense approach. The move was challenging, to say the least, and the staff tackled everything so professionally it was unreal. They communicated everything from the moment my wife was in tears (she stresses a lot!) before they arrived, to her jumping in joy once they completed everything. They were calm, professional, and courteous throughout. Always had a smile on their faces even after such a tough day. Will be recommending you to everyone!! Well done!