Reviews

  • George C
    2.67

    Poor Communication and Hidden Charges Led to Incomplete Work

    Posted Today

    I would advise others to be cautious when dealing with this company, as their pricing is not entirely transparent. They quoted a half-hour rate, but their policy is to charge a minimum of one hour, plus parts and VAT. I ended up paying £175 for one hour, and the work was still not completed. There also appeared to be a lack of communication from the receptionist regarding the actual job that needed to be done, which resulted in the plumber arriving without the full details and the job remaining incomplete.
    Verified reviewer
    Job location: RH11
  • Christa P
    9.67

    Thought it was the drain nearing clearing near kitchen but turns out our sewage plant at fault

    Posted 4 days ago

    Contacted swiftly, arrived within timeframe but despite jetting the whole drain it was not flowing away - did a thorough check. Not a satisfying ending for either of us just before bank holiday weekend!
    Job location: TN2
  • Iain H
    0

    Shower tap replacement never completed

    Posted 1 week ago

    Sadly one of the worst experiences I have ever had. Contacted over the phone and messages with a variety of promises from going to shops immediately to get part. They catch you on the price stating it’s a minimum of 1 hour. Arrived and looked at the job, damaged the shower even more so that it is leaking. Asked for payment. Said they would order a part and never responded to many requests to get back to me even a month later.
    Verified reviewer
    Job location: ME7
  • David M
    10

    Very professional

    Posted 29 April

    Work completed successfully and on time. Very professional.
    Verified reviewer
    Job location: BN3
  • 10

    Excellent work

    Posted 28 April

    Work carried out professionally and tidily. Excellent job. Well done thank you.
    Job location: CT18
  • 10

    Very pleased with the work.

    Posted 27 April

    Boiler service and removal of radiator. Gary was diligent, neat and tidy and carried out the checks for my boiler is good time. The work to remove the radiator and cap the services was also good. Will use them again in the next couple of weeks.
    Verified reviewer
    Job location: SE18