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The Door & Window Shop Ltd

9.71/10

Epsom, Surrey

Checkatrade member since April 2008
15

Services

  • Conservatory Installation
  • Windows and Doors
  • Loft Windows Installation
  • Patio Doors Installation
  • Wooden Sash Windows Installation
  • Stained Glass
  • Exterior Doors Installation
  • Bifold Doors Installation
  • Aluminium Windows Installation
  • French Doors Installation
  • UPVC Windows Installation
  • Conservatory Roof Insulation
  • Porch Installation
  • Composite Front Doors Installation
  • Secondary Glazing
  • Frosted Windows
  • Roof Windows Installation
  • Triple Glazing Installation
  • Bay Windows Installation
  • Door Canopies
  • Stable Doors
  • Double Glazing Installation
  • Aluminium Doors Installation
  • UPVC Doors Installation
  • Timber / Wooden Windows Installation

Customer Reviews

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9.71 /10

Based on 34 reviews over the past 12 months

Quality of work

9.74

Reliability

9.76

Communication

9.62

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, friendly service and high-quality workmanship, frequently highlighting the team's efficiency and tidiness. A small number of reviewers reported issues with communication and project delays.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (407)

  • 8.67

    Great value for money

    Posted 02 December

    Good service. Friendly and easy to deal with. Their price compared to the big companies is hugely impressive. On installation day, the crew were quick and did an excellent job. I'm really happy with my new front door, and I would fully recommend this company.
    Verified reviewer
    Job location: KT4
  • 9.33

    Window replacement

    Posted 29 November

    DWS were a pleasure to deal with from start to finish. They replaced our existing wooden sash windows with uPVC windows. Good price and workmanship.
    Verified reviewer
    Job location: SW20
  • 10

    No-fuss window installation

    Posted 17 November

    Excellent work by all at DWS. We are very pleased with the windows and bathroom screen, and impressed with the efficiency of the guys doing the installation. Great to have a well organised office - makes such a difference to the customer experience. All in all, it has been a very smooth and low-stress process. Very happy to recommend DWS highly!
    Verified reviewer
    Job location: SW18
  • 10

    Super service

    Posted 13 November

    Amazing staff, neat and tidy work. Always great advice on a project. Have used the company for many many years and the company has a great family feel. The windows themselves are lovely and are very durable.
    Verified reviewer
    Job location: KT21
  • 9.67

    Loft windows replacements

    Posted 06 October

    We had a few constraints as we were replacing our windows and not starting from scratch. Naomi was very efficient in answering all our questions and helping us select the most appropriate model. Not requiring scaffolding also meant saving a substantial amount of money. Installers also left the place nice and tidy. Would definitely highly recommend DWS.
    Verified reviewer
    Job location: SW14
  • 10

    Recommend

    Posted 05 October

    Ordered two loft windows from DWS. They helped us choosing the design that was right for us, accomodated our preferences and kept us in the loop re delivery times. Price was fair and installation done properly, installers were kind and friendly and cleaned up at the end of their job. Would use DWS again.
    Verified reviewer
    Job location: SW14

Photos

Company Info

Owner

Mr Steve Nichols

Ltd Company

17 years on Checkatrade

VAT Registered

Yes: 810587927

Domestic WorkCommercial WorkFree EstimatesCards Accepted

Friendly Professional Service. High Security. High Quality Windows and Doors.

Comprehensive Specification:


  • Wide Range of Conservatories & Orangeries
  • Aluminum & Upvc Patio/French Doors
  • Timber & Upvc Box Sash Windows
  • Residence Collection R7, R2, R9 Windows
  • Flush Upvc Windows & Doors
  • Steel Crittall Windows & Doors
  • Aluminum Bi-folding Patio Doors
  • Balustrades
  • Composite Entrance Doors
  • Roof Lanterns & Flat Roof lights
  • Roller Shutter Garage Doors
  • Fascias/Soffits/Guttering
  • Arch Upvc Entrance Doors
  • Double Glazing
  • Triple Glazing
  • Secondary Glazing
  • Acoustic Soundproof Glass


10 Year Insurance Backed Guarantee

Free Estimates.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since April 2008

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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