The Carpet Cleaning Company.
Basildon
Checkatrade member since September 2022
Services
- Carpet Cleaning
- Upholstery Cleaning
- Emergency Carpet and Upholstery Cleaning Service
Customer Reviews
Write a review9.85 /10
Based on 16 reviews over the past 12 months
Quality of work
9.81
Reliability
9.88
Communication
9.88
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional, friendly, and punctual service. Reviewers frequently comment on the excellent communication and the high-quality cleaning that leaves carpets and upholstery looking like new.
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Reviews (114)
10 Really clean carpets
Posted 07 August
Great communication, friendly team and really clean carpets - fantastic.Verified reviewerJob location: SE8Response from The Carpet Cleaning Company.
Thank you Lucy for your fabulous review. We are so glad you were pleased with the office carpet clean we carried out and the overall service. Best of luck in your new office. Niamh, Neil & The Team.
10 Fabulous carpet cleaning
Posted 09 July
Had my carpets cleaned in living/dining room; hallway; stairs and landing. Neil did a fabulous job, so pleased, thoroughly recommendVerified reviewerJob location: BR3Response from The Carpet Cleaning Company.
Thank you Sharon for your fabulous review. We are so pleased you’re happy with the carpet cleaning. We look forward to seeing you back in the future for a refresh. Niamh, Neil & Team.
9.67 Good company to work with
Posted 02 July
Job location: N1We have been working with Neil and the team for 4 years and always happy with the whole process and the quality of the work carried out.Response from The Carpet Cleaning Company.
Thank you Marjory for your lovely review. We are so pleased you’re happy with the carpet cleaning and overall service :-). We look forward to seeing you next year for a refresh. Niamh, Neil & Team.
10 Friendly and professional carpet cleaning
Posted 08 April
Friendly, responsive and on time. Carpets were carefully and professionally cleaned - extremely happy with the service from initial enquiry to finish - will definitely use this company again. Thank you!Verified reviewerJob location: EN2Response from The Carpet Cleaning Company.
Thank you Samantha for your lovely review. We are so pleased you’re happy with the carpet cleaning and overall service we provided you with. We look forward to seeing you back in the future for a refresh. Niamh, Neil & Team.
10 Reliable and polite
Posted 12 March
Have used this company once before and was just as pleased with them this time and would certainly recommend them Think his name was James was on time and polite and kept me informed of what he was doing Received an email on how to look after the furniture and carpet until it was dryVerified reviewerJob location: SS17Response from The Carpet Cleaning Company.
Thank you Christine for your fabulous review. So sorry for the delay in replying, I must have missed the notification. We are so happy that you were pleased with the carpet and upholstery cleaning but also our customer and after care service. We look forward to seeing you back for your next clean. Niamh, Neil & Team
10 Fantastic service!
Posted 17 February
Thanks to Niamh and her team for booking in my father in law at short notice, they removed blood from a chair and carpets, you'd never know if was there. What a great job! James was very professional!Verified reviewerJob location: CM11Response from The Carpet Cleaning Company.
Thank you Julie for your fabulous review. We are so glad you’re happy with the blood removal and carpet & upholstery cleaning we carried out for your father in law! Niamh, Neil & Team.
Photos
Company Info
Owner
Mrs Niamh Wakeling
Sole Trader
4 years on Checkatrade
VAT Registered
No
London & Southeast England 2025/26 – Carpet Cleaning
Company of the Year
At The Carpet Cleaning Company, we're proud to have been recognized as the Carpet Cleaning Company of the Year for London & the Southeast 2025/26.
This award reflects our dedication to outstanding results, customer care, and professional standards.
We're also NCCA (National Carpet Cleaners Association) accredited, giving you peace of mind that all our work is carried out to the highest level of expertise.
With two fully equipped vans on the road — one based in Essex and one in Hertfordshire — we're able to reach clients quickly across our whole coverage area, without compromising on quality or availability.
Whether it's carpets, upholstery, rugs, leather, hard floors, or commercial spaces, our team uses advanced methods and industry-leading products to bring your interiors back to life.
Why Choose Us?
- Award-winning service recognized across London & the Southeast
- NCCA accredited for trusted, professional cleaning
- Two vans covering Essex and Hertfordshire for faster, more flexible scheduling
- Skilled and experienced technicians
- Specialist rug cleaning for delicate and high-value pieces
- Cutting-edge cleaning methods and industry-leading products
- Serving Essex, Kent, London, and Hertfordshire and surrounding areas
Our Services:
1. Carpet Cleaning
Our deep cleaning system removes dirt, dust, and allergens from the fibres of your carpets. By balancing the carpet's pH, we ensure longer-lasting results that are safe for sensitive skin and more resistant to re-soiling.
2. Upholstery Cleaning
We help extend the lifespan of your furniture by removing ingrained dirt, bacteria, and allergens, leaving your upholstery looking refreshed and hygienic.
3. Specialist Rug Cleaning
From delicate wool and silk rugs to larger area rugs, we tailor our cleaning approach to each rug's fibre type and construction. Our specialist methods lift deep-seated dirt and refresh colours while taking care to protect fibres that require a gentler touch.
4. Leather Cleaning
Our specialist leather cleaning not only restores appearance but also nourishes and protects the leather, keeping it soft, supple, and durable.
5. Hard Floor Cleaning
From stone and tile to vinyl and wood, our hard floor cleaning service restores shine and removes built-up grime. Using professional equipment and treatments, we revive tired floors and protect them for long-term use.
6. Commercial Carpet & Upholstery Cleaning
Trusted by businesses and facilities managers, we provide cost-effective commercial cleaning services that improve hygiene, extend the life of carpets, hard floors and furnishings, and create a professional environment for staff and visitors.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since September 2022
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