The Carpet Cleaning Company.
Basildon
Checkatrade member since September 2022
Customer Reviews
Write a review9.96 /10
Based on 50 reviews over the past 12 months
Quality of work
9.98
Reliability
9.96
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, friendly, and punctual service, with many highlighting the excellent communication. Reviewers are delighted with the superb cleaning results, often stating their carpets and upholstery look like new.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (94)
10 We had our carpet on the stairs and our 2 sofas cleaned.
Posted 4 days ago
From the start communication was great. Neil arrived on time, was polite and provided a great service. Carpets and sofas look new again! Thank you so muchVerified reviewerJob location: SS2Response from The Carpet Cleaning Company.
Thank you Sara for your lovely review. We are so glad you’re pleased with carpet & upholstery cleaning we provided you with and the overall service. We look forward to seeing back next year for a refresh. Niamh & Neil
10 Sofa cleaning
Posted 23 July
From the first contact until the day of cleaning communication was great. Two Next sofas have been expertly cleaned and are looking like new. All work was carried out quickly and shoe covers were worn and all other furniture was treated well. Would thoroughly recommend.Verified reviewerJob location: SS1Response from The Carpet Cleaning Company.
Thank you Jackie for your lovely review. We are so pleased you were happy with the upholstery clean and our service overall. Enjoy your fresh clean sofas an look forward to seeing you in future! Niamh & Neil
10 Highly recommended carpet and upholstery cleaning
Posted 18 July
A friendly and professional service was provided, the cleaning job was very well done and the communication during the process was timely and helpful.Verified reviewerJob location: SE26Response from The Carpet Cleaning Company.
Thank you Vincent for your fabulous review. We are so glad that you’re pleased with the carpet and upholstery cleaning, as well as our customer service. We hope you enjoy your nice clean sofas and carpet. We look forward to seeing you back in future.
10 Best cleaning company I've ever had
Posted 15 July
Carpets expertly cleaned and young man very polite and helpfulVerified reviewerJob location: RM3Response from The Carpet Cleaning Company.
Thank you Bernice for your very lovely review. We are so glad you’re pleased with the carpet cleaning and our service. We look forward to seeing you back in the future. Niamh & Neil
10 Friendly, reliable, and efficient.
Posted 11 July
Job location: EN9Extremely pleased with the carpet clean. 100% satisfaction.Response from The Carpet Cleaning Company.
Thank you Chris & Owen for your fabulous review. We are so pleased you are happy with the carpet cleaning and overall service we provided you with. We look forward to seeing you back in the future. Niamh & Neil
10 Excellent service
Posted 10 July
the carpet was really in a terrible state, but we can't change it yet so asked them to just do their best. I was very pleasantly surprised, once it was dry it was so much better and the whole room felt cleaner and brighter. Would totally recommend.Verified reviewerJob location: TN8Response from The Carpet Cleaning Company.
Hi Liz, thank you for much for your fabulous review. We are so glad you’re pleased with the carpet cleaning and overall service we provided you with! We look forward to seeing you back in the future. Thank you Niamh & Neil
Photos
Company Info
Owner
Mrs Niamh Wakeling
Sole Trader
3 years on Checkatrade
VAT Registered
No
At The Carpet Cleaning Company, we offer commercial and residential services. We believe in the power of clean carpets and upholstery to transform not just your living or workspace spaces, but your entire environment. We're dedicated to providing top-tier carpet and upholstery cleaning services that go beyond mere surface cleaning. With a
passion for pristine carpets and upholstery and a commitment to customer satisfaction, we're here to make your carpets and upholstery look, feel, and smell as good as new.
Why Choose Us? Our team of experienced and skilled professionals understand that carpets and upholstery are an integral part of your home or business. That's why we use cutting-edge techniques and products to ensure a deep and thorough clean that extends the life of your
carpets and furniture.
We offer services across Essex, Kent, London, Middlesex, Hertfordshire and surrounds.
1. Carpet Cleaning
The Carpet Cleaning Company's residential carpet cleaning service features our intensive cleaning process, which cleans down into the deepest fibres of your carpets, releasing the soils and materials that vacuuming fails to remove, reinstating their original lustre and prolonging their life. We use solutions that allow us to neutralize your carpet’s pH, making it more resistant to dirt and kinder to sensitive skin. Our residential carpet cleaning service helps to keep your carpets cleaner for longer.
2. Upholstery Cleaning
Ensure your upholstery is maintained regularly by professional upholstery cleaners can extend the life of your furnishings exponentially, helping your investment go further. The Carpet Cleaning
Company's intensive upholstery cleaning process cleans down into the deepest fibres of your upholstery, removing embedded dust, dirt, dead skin, and bacteria, rejuvenating your upholstery
and refreshing your home.
3. Leather Cleaning
Our leather sofa cleaning service features our intensive cleaning process, which not only leaves leather sofas impeccably clean, but nourishes the leather, helping it to maintain its supple.
4. Commercial Carpet/Upholstery Cleaning
Our commercial carpet cleaning service helps businesses and facilities managers across the country to raise hygiene standards across their buildings, provide a clean, sanitary environment for customers, clients, and employees alike, and rejuvenate the carpets across their commercial premises. Our affordable commercial carpet cleaning service not only delivers excellent results, but works to protect your carpets, prolonging their life, and safeguarding your investment.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2022
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks