The Carpet Cleaning Company.
Basildon
Checkatrade member since September 2022
Services
- Carpet Cleaning
- Upholstery Cleaning
- Emergency Carpet and Upholstery Cleaning Service
Customer Reviews
Write a review9.94 /10
Based on 33 reviews over the past 12 months
Quality of work
9.94
Reliability
9.94
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, friendly, and efficient service, highlighting the excellent communication from booking to completion. Reviewers are delighted with the high-quality cleaning, often stating that their carpets and upholstery are left looking like new.
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Reviews (108)
10 Reliable and polite
Posted 12 March
Have used this company once before and was just as pleased with them this time and would certainly recommend them Think his name was James was on time and polite and kept me informed of what he was doing Received an email on how to look after the furniture and carpet until it was dryVerified reviewerJob location: SS1710 Fantastic service!
Posted 17 February
Thanks to Niamh and her team for booking in my father in law at short notice, they removed blood from a chair and carpets, you'd never know if was there. What a great job! James was very professional!Verified reviewerJob location: CM11Response from The Carpet Cleaning Company.
Thank you Julie for your fabulous review. We are so glad you’re happy with the blood removal and carpet & upholstery cleaning we carried out for your father in law! Niamh, Neil & Team.
10 My chairs look like new
Posted 12 February
Very professional company from the first call to the work being done. I had 2 chairs and some carpets cleaned and all look amazing. The chairs in particular were very grubby but now look new. I was very happy with the friendly service and how everything was left tidy and clean.Verified reviewerJob location: CM4Response from The Carpet Cleaning Company.
Thank you Veryan, we are so glad you’re pleased with the carpet and upholstery cleaning and overall service we provided you with! We look forward to seeing you back for a refresh in the future. Niamh, Neil & Team
10 great company
Posted 06 February
Job location: SS17great response great jobResponse from The Carpet Cleaning Company.
Thank you Mike for your review. We are so glad you were happy with the carpet cleaning and overall service we provided you with. We look forward to seeing you back for a refresh in the future. Niamh, Neil & Team.
- LLaraine J
9 Sofa, carpet and rug cleaning
Posted 04 December 2025
Job well done and cleaner and office staff extremely capable and friendlyVerified reviewerJob location: E4Response from The Carpet Cleaning Company.
Thank you for your review Laraine, we are glad you were happy with the clean.
- TTracey S
10 Carpet cleaning
Posted 14 November 2025
Turned up on time, very friendly. Walked through the house to check any carpet stains then got straight to work. Clean and tidy and very little disturbance to my house. Carpets looked great when he was finished .Verified reviewerJob location: CM2Response from The Carpet Cleaning Company.
Thank you Tracey for your fabulous review. We are so glad you’re happy with your carpet cleaning. We look forward to seeing you back for a refresh. Niamh, Neil & Team
Photos
Company Info
Owner
Mrs Niamh Wakeling
Sole Trader
4 years on Checkatrade
VAT Registered
No
London & Southeast England 2025/26 – Carpet Cleaning Company of the Year
At The Carpet Cleaning Company, we’re proud to have been recognized as the Carpet Cleaning Company of the Year for London & the Southeast 2025/26.
This award reflects our dedication to outstanding results, customer care, and professional standards.
We’re also NCCA (National Carpet Cleaners Association) accredited, giving you peace of mind that all our work is carried out to the highest level of expertise.
Whether it’s carpets, upholstery, leather, hard floors, or commercial spaces, our team uses advanced methods and industry-leading products to bring your interiors back to life.
Why Choose Us?
- Award-winning service recognized across London & the Southeast
- NCCA accredited for trusted, professional cleaning
- Skilled and experienced technicians
- Cutting-edge cleaning methods and eco-friendly solutions
- Serving Essex, Kent, London, and Hertfordshire and surrounding areas
Our Services
1. Carpet Cleaning
Our deep cleaning system removes dirt, dust, and allergens from the fibres of your carpets. By balancing the carpet’s pH, we ensure longer-lasting results that are safe for sensitive skin and more resistant to re-soiling.
2. Upholstery Cleaning
We help extend the lifespan of your furniture by removing ingrained dirt, bacteria, and allergens, leaving your upholstery looking refreshed and hygienic.
3. Leather Cleaning
Our specialist leather cleaning not only restores appearance but also nourishes and protects the leather, keeping it soft, supple, and durable.
4. Hard Floor Cleaning
From stone and tile to vinyl and wood, our hard floor cleaning service restores shine and removes built-up grime. Using professional equipment and treatments, we revive tired floors and protect them for long-term use.
5. Commercial Carpet & Upholstery Cleaning
Trusted by businesses and facilities managers, we provide cost-effective commercial cleaning services that improve hygiene, extend the life of carpets, hard floors and furnishings, and create a professional environment for staff and visitors.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since September 2022
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