The Carpet Cleaning Company.
Basildon
Checkatrade member since September 2022
Services
- Carpet Cleaning
- Upholstery Cleaning
- Emergency Carpet and Upholstery Cleaning Service
Customer Reviews
Write a review9.93 /10
Based on 39 reviews over the past 12 months
Quality of work
9.95
Reliability
9.95
Communication
9.97
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional, friendly, and efficient service, often highlighting the excellent communication and punctuality of the team. Reviewers are extremely pleased with the results, frequently commenting that their carpets and upholstery look brand new again.
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Reviews (102)
10 Brilliant service!
Posted 6 days ago
I recently used The Carpet Cleaning Company to clean my living room carpet and am so happy with the results. Niamh was so helpful and prompt with communication when booking and Neil was very professional, knowledgeable and left the carpet looking great. I would highly recommend! Thank you, Niamh and Neil!Verified reviewerJob location: RM14Response from The Carpet Cleaning Company.
Thank you Nicola for your fabulous review. We are so glad you’re pleased with the carpet cleaning and overall service we provided you with! We look forward to seeing you back for your refresher. Niamh, Neil & The Team.
- JJennifer R
10 Front room and hallway
Posted 03 October
Was fantastic took there time and the results were amazingVerified reviewerJob location: IG10Response from The Carpet Cleaning Company.
Thank you for your lovely review Jennifer! We are so glad you’re pleased with the carpet cleaning that we provided you with. We look forward to seeing you back in the future for a refresh. Niamh, Neil & Team
10 How clean is my carpet!
Posted 26 September
Job location: SS17The young man was very pleasant and explained the procedure in full. Given that I have a little dog and that the carpet had never been professionally cleaned I was not surprised to see how dirty the water was. I will not leave it so long next time and will not hesitate to use this company again.Response from The Carpet Cleaning Company.
Thank you Diane for your fabulous review. We are so glad you’re happy with the carpet cleaning and service we provided you with. We look forward to seeing you back for your refresh. Niamh, Neil & Team
10 Excellent service
Posted 20 September
Job location: RM16Highly recommend The Carpet Cleaning Company. They did a very professional job and I was very very pleased with the end result. Polite and courteous from start to finish.Response from The Carpet Cleaning Company.
Thank you Brenda for your lovely review! We are so glad you’re happy with the carpet cleaning we provided you with! We look forward to seeing you back in the future for a refresh! Niamh, Neil & Team.
9 great service.
Posted 10 September
Job location: CM3Very efficient booking arrangements and communication. Great work done on the carpet by polite, helpful and very professional man.Response from The Carpet Cleaning Company.
Thank you for your lovely review. We are so glad you’re happy with the carpet cleaning we provided you with. We look forward to seeing you back again soon. Niamh, Neil & Team
10 Extremely hard workin
Posted 05 September
Extremely pleased with the work carried out ( 2 settees cleaned) Very prompt and tidy. Would definitely recommendVerified reviewerJob location: RM14Response from The Carpet Cleaning Company.
Thank you Lynn for your lovely review. We are so glad you’re happy with the upholstery cleaning we provided you with. We look forward to seeing you back again soon. Niamh, Neil & Team
Photos
Company Info
Owner
Mrs Niamh Wakeling
Sole Trader
3 years on Checkatrade
VAT Registered
No
London & South East England 2025/26 – Carpet Cleaning Company of the Year
At The Carpet Cleaning Company, we’re proud to have been recognised as the Carpet Cleaning Company of the Year for London & the South East 2025/26. This award reflects our dedication to outstanding results, customer care, and professional standards.
We’re also NCCA (National Carpet Cleaners Association) accredited, giving you peace of mind that all our work is carried out to the highest level of expertise. Whether it’s carpets, upholstery, leather, hard floors, or commercial spaces, our team uses advanced methods and industry-leading products to bring your interiors back to life.
Why Choose Us?
- Award-winning service recognised across London & the South East
- NCCA accredited for trusted, professional cleaning
- Skilled and experienced technicians
- Cutting-edge cleaning methods and eco-friendly solutions
- Serving Essex, Kent, London, Middlesex, Hertfordshire and surrounding areas
Our Services
1. Carpet Cleaning
Our deep cleaning system removes dirt, dust, and allergens from the fibres of your carpets. By balancing the carpet’s pH, we ensure longer-lasting results that are safe for sensitive skin and more resistant to re-soiling.
2. Upholstery Cleaning
We help extend the lifespan of your furniture by removing ingrained dirt, bacteria, and allergens, leaving your upholstery looking refreshed and hygienic.
3. Leather Cleaning
Our specialist leather cleaning not only restores appearance but also nourishes and protects the leather, keeping it soft, supple, and durable.
4. Hard Floor Cleaning
From stone and tile to vinyl and wood, our hard floor cleaning service restores shine and removes built-up grime. Using professional equipment and treatments, we revive tired floors and protect them for long-term use.
5. Commercial Carpet & Upholstery Cleaning
Trusted by businesses and facilities managers, we provide cost-effective commercial cleaning services that improve hygiene, extend the life of carpets and furnishings, and create a professional environment for staff and visitors.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since September 2022
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