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The Black Swan

Name: The Black Swan
Rating: 0

5.17/10

Greater London

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Customer Reviews

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5.17 /10

Based on 2 reviews over the past 12 months

Quality of work

5.5

Reliability

Communication

Reviews (18)

0.33
Not impressed
Posted 29 December 2025
We had new flooring and skirting boards replaced throughout our flat. Kemran said all the right things to make us believe he would to take pride in the work. Complete rubbish. On the last two days of the job he rushed and did a bad job on the skirting boards. It looks messy, lots aren't even attached and the doors he removed now don't close. Despite saying he'd return to fix any issues, he's ignored all my calls and texts. The only way I could get him to answer was to call from a different number. He promised to come back and then never showed. Worst service we've had during our reno.
Verified reviewer
Job location: E5
10
Flooring Installation
Posted 17 June 2025
The quality of the installation is outstanding — everything looks neat, level, and beautifully finished. The installers took great care around corners and trims, and they left the space spotless afterward. It really transformed the feel of our home! If you’re considering new flooring, I highly recommend this service. It was a great experience from consultation to completion.
Verified reviewer
Job location: DA16
10
living room and hallway
Posted 22 April 2025
Top class work at very reasonable price.
Job location: DA12
10
Very happy with the result!
Posted 19 April 2025
I have a two-storey house and needed to get the flooring done quickly, as other renovation work was happening at the same time. I found [company name] through friends and honestly — I’m really happy I went with them. They did concrete screeding first (the floors were uneven), then installed herringbone laminate in five rooms, and added skirting boards. Everything was done neatly, on time, and without any stress. What I really appreciated is that they helped me pick the right laminate and even suggested where to get it at a better price. The whole process was smooth. I’d definitely recommend
Verified reviewer
Job location: W3
10
Bedrooms fitting - Fab
Posted 17 April 2025
Just following up from my previous review - a complete 10/10 on every level, very professional and worked incredibly well around our needs
Verified reviewer
Job location: E10
9.67
Bedroom Floor fitting - fabulous job!
Posted 17 April 2025
We had to get both our bedrooms fitted with laminate flooring and Kemran was incredibly helpful. He was polite, on time and did both the bedrooms with such attention to detail, he truly deserves more than 5 stars. His attitude was very 'can-do' and he worked around our needs wonderfully. I cannot recommend him enough and hope that everyone else also books him and his company with confidence. Thank you Kemran!
Verified reviewer
Job location: E10