Reviews

  • 9.67

    Friendly and reliable

    Posted 19 January

    Mark is knowledgeable and efficient about all aspects of heating. Always does a good job and prepared to return to tweek and adjust if required (which is a real bonus).
    Verified reviewer
    Job location: KT20
  • 9

    Thaw out at their best.

    Posted 15 January

    We have used this company for years and has been very good. Always prompt, listening to our demands and completing the job in a professional manner.
    Verified reviewer
    Job location: KT19
  • 10

    5 star company

    Posted 15 January

    Absolutely top-notch service from Mark at Thaw Out. From start to finish, the boiler service was handled with professionalism, expertise, and genuine care. Mark arrived on time, explained everything clearly, and carried out a thorough, meticulous service that instantly gave me confidence in both the boiler and his workmanship. If you’re looking for someone reliable, knowledgeable, and genuinely passionate about doing a great job, I can’t recommend Mark at Thaw Out highly enough. Outstanding service all round ⭐⭐⭐⭐⭐
    Verified reviewer
    Job location: KT20
  • 9.67

    reliable fair pricing

    Posted 13 January

    Thaw Out is a reliable plumbing service. Mark does what is needed for a fair price. I have used him for 10 years and would recommend him to any prospective client.
    Job location: KT13
  • 10

    Trustworthy and professional

    Posted 13 January

    I have used ThawOut services for almost 10 years. I have found them to be reliable, trust worthy and professional. All work is carried out to an excellent standard. Recently they replaced a boiler within 24 hours during one of the coldest days of the year.
    Verified reviewer
    Job location: SM3
  • 10

    Prompt and helpful

    Posted 03 September 2025

    Helpful, prompt and clean job completed.
    Verified reviewer
    Job location: KT17