Really disappointed. Had 3 walls plastered and ceiling boarded and plastered. The ceiling cracked 3 days later and walls now have more filler than plaster on them. Joe came around the following week to have a look and said he could sort this by raking out the cracks and bung in a load of filler (brand new boards and plaster) I told him I’ve been in the building trade for over 30 years and that this needs replastering. 2 days later I mist coated the ceiling and then 2 coats of expensive kitchen paint Cracking happened again. No response from Joe. It’s delayed other trades coming. Not happy.
Response from Surrey Drylining Limited
The task involved installing new plasterboard onto existing ceiling joists. During the process, we noted that the ceiling joists were significantly out of level. Despite this observation, The homeowner instructed us to proceed with the installation. We adhered to standard specifications by using six screws per line, ensuring that the boards were positioned half across the joist. After completing the installation, we applied scrim tape and two coats of multi-finish plaster.
Upon completion, we left the site satisfied with our work. However, two days later, The Homeowner reported two small hairline cracks in the ceiling. I promptly returned to repair these cracks on the same day. Unfortunately, just three days later, those cracks reappeared. I explained to the homeowner that this issue was due to movement in the ceiling joists and emphasized that a more permanent solution was necessary.
Despite my recommendations, the homeowner insisted on re-skinning the ceiling. I cautioned him that without addressing the underlying problem with the joists, similar issues would likely recur. This situation ultimately led to a negative review due to unresolved structural concerns.