Reviews

  • 3.25

    Major problems never rectified

    Posted 01 May 2024

    We found Tim and were impressed by his work and reviews, arranged for him to lay some Indian sandstone slabs for a patio and path initially we were happy with the works. After a short while (3-4months) we noticed slabs were becoming loose in more than one area and the base and foundations seemed to not be sufficient. Over the last 18 months, we have sent him countless emails and made phone calls asking for him to rectify the poor workmanship. Despite his promises to return, he has never corrected these issues and we are unable to use the path and patio.
    Verified reviewer
    Job location: PO20
  • 0.5

    Laying a patio

    Posted 11 May 2023

    It looked lovely for the first couple of weeks and I wrote a glowing review on Checkatrade. However it then started to chip and break up. I complained to him and he came round and agreed that it ALL needed relaying as it was now looking so bad - he said it was because it had been so hot when he was laying it. Anyway, the months went by and he didn't contact us because the weather was too wet or too cold etc. He appears now to have stopped trading and hasn't answered his phone..
    Verified reviewer
    Job location: BN18

    Response from Superior Landscapes & Garden Design

    We ground out all joints in a patio laid by another. We only fixed the loose ones and then repointed, it was very hot when we did this work so it would of dried very fast. We did not agree to relay it all as we had not laid any of it, however we did agree to repoint patches where it had come out. I would of been happy to go and correct this.

  • 10

    Repairing and re-laying paving stones

    Posted 07 December 2022

    Tim and his co-worker Jim worked professionally and reliably throughout and have transformed our front garden's paving stones, which now look much more attractive. Moreover, because the work wasn't as much as Tim originally quoted for, he was happy to reduce the price for us. I should also add that he gave up a morning's work to rectify a drainage problem with a magnificent planter that he had constructed for me during the summer.
    Verified reviewer
    Job location: PO20
  • 10

    Installing a garden path

    Posted 26 November 2022

    Tim Grainger and Jim did a tremendous job on my path. It is impressive. They worked consistently, carefully and reliably. I am grateful.
    Verified reviewer
    Job location: PO18
  • 9.75

    Lay a patio, garden paths and a paved area around a summer house.

    Posted 29 September 2022

    Tim Grainger and Jim completed the job to our total satisfaction. They were very amenable to changes we requested, even though in some cases this meant re-doing some work, and they consulted us every step of the way to ensure we got what we wanted. They are very pleasant individuals and it has been a pleasure having them do the work.
    Verified reviewer
    Job location: PO10
  • 9

    Repointing a patio and rendering a wall.

    Posted 07 July 2022

    Reasonable quote, which we accepted. Came at times they said they'd come and completed the work in the agreed timeframe. Work looks very good.
    Verified reviewer
    Job location: BN18