Stonehouse Home Care Ltd

Reviews (67)

• 2

  Disastrous piece of patio work

  Posted 03 July

  I have hired this guy with an agreement to get my patio renewed with new slabs. After making a deal he comes back saying the block-paving will be great instead of laying new slabs. He being very pushy thought why not go with his idea with only realising the fact that he ended up with sand all over on the block paving and he or his office doesn't acknowledge for the fact that needs fixing with the hefty amount of money paid !! Absolutely zero value for money !! Don't even remotely think of hiring this guy !! Posting this after patiently waiting for an year !! But no use !!
  
  Verified reviewer
  Job location: RG24
• 6.25

  repair driveway with tarmac

  Posted 01 October 2024

  The driveway was repaired with tarmac quite well. It is a definite improvement. After it was finished, we found a quantity of rubble and tarmac hidden under hedge. It was removed. I paid for the work in 2 instalments, half straightaway and half on August 3rd. Since then, despite many requests and reminders, I still have not received a receipt or a warranty. Contacting the firm is difficult - "I'll get him to ring you back" - never happens. Many emails - promises to send warranty. Still waiting! On reflection, I did not get 14 days cooling off period - work started 3 days after I agreed to it.
  Verified reviewer
  Job location: SO22
• 5.25

  small block paving section

  Posted 29 August 2024

  small section of block paving laid well but rushed to complete in a day. some gaps around the edging where blocks could have been cut better to fit closer and sand has now washed out completely. erratic communication and now being blanked after payment made but rubbish from the van unrelated to the job dumped in the garden and abandoned.
  Verified reviewer
  Job location: RG24
• 8.25

  Block paving of parking area and paths and tarmac drive

  Posted 13 August 2024

  Do not use this company. We had our parking area and footpaths block paved and drive tarmacadam last September. The staff were very hard working and quick and the finished result initially looked good so we paid him plus the cost of sealing the paving which the boss assured us would be done shortly. It has now been 11 months and despite numerous phone calls, nothing further has been heard from the company. In the meantime, we have found numerous faults that need to be rectified. The company was notified of these but again no response. He is quick to take the money but has failed to complete.
  Verified reviewer
  Job location: RG22
• 10

  paving.

  Posted 17 July 2024

  the guys from stonehouse home care.have done a fantastic job paving part of garden great job.highly recommend.
  Job location: RG22
• 5

  Extending tarmac driveway, relocation of path and resurfacing of existing

  Posted 09 July 2024

  I'm a bit disappointed if I'm honest. The quality of work is average, with edges of tarmac that aren't straight and a path with unlevel tiles of which one of them has already cracked. The finish is also messy, with footprints and damage to existing shared driveway. I have asked for this to be checked for the last month and contact has been sporadic and as of yet, nobody has come to rectify this work. Ted and his team always seem approachable and pleasant whilst the work was being done, but trying to resolve issues is now dragging on considerably.
  Verified reviewer
  Job location: RG22