Click vinyl for hallway which was agreed to be completed in a day, with start time of 8am. However, the builder did not arrive until after midday to then have left around 5pm. Promised to return first thing in the morning to complete the job and said they would be back at 8am the next day. They didn’t arrive to complete the work until after 11am. I then came home to find that they had recklessly cut the planks which are all uneven and the silicone work around the edges is extremely poor that I now need to get another builder to fix!!! Communication extremely poor, even added on extra costs!
Response from Stoketrader
Response:
Thank you for your review. I need to clarify several points, as this does not accurately reflect the situation.
The agreed timescale was affected by on-site conditions, access, and repeated interruptions during the work. Throughout the job, there were ongoing complaints regarding noise from a neighbouring property, and I was also spoken to rudely by a family member present at the property, which made completing the work more difficult than it should have been.
Any additional works and associated costs were discussed before proceeding.