Reviews

  • 10

    Nice to deal with good people.

    Posted 27 April

    Sam fitted our Log Burner several years ago and comes back to sweep the flue and maintain the burner annually. He and Nicola were, from the start, and ever since, have been a pleasure to deal with. They keep you informed of dates and times and let you know immediately if anything changes and ensure it’s still ok. Sam leaves the room as he finds it with zero mess left and is always happy to chat through any questions I might have. I have no hesitation in recommending them to anyone thinking of getting a log burner installed or simply having their chimney swept. Great people.
    Verified reviewer
    Job location: RG22
  • 10

    Highly recommend

    Posted 16 April

    Will definitely be recommending STK to anyone needing a new stove, both Sam and Nicola were incredibly helpful from start to finish. Gave great advice on what stove to use, promptly responded to questions we had and did a fantastic job with the install. Really pleased and can't wait to use it when it gets colder again.
    Job location: GU14
  • 10

    Thank you for a fantastic job

    Posted 06 April

    I cannot recommend Sam and his team enough. From the moment we requested a first meeting Nicola’s responses were very prompt. Not only that, we found their advise, knowledge and support really helpful through the entire process. Regarding the fitting and installation, Sam and his team were incredibly efficient, clean and very tidy. I would have no hesitation in fully recommending STK Stoves and Chimneys. Thank you to Sam and the team for all your help, we are very happy indeed.
    Verified reviewer
    Job location: RG29
  • 10

    Brilliant Team

    Posted 27 March

    Sam and his wife Nichola run an amazing business. Well organised, efficient and highly knowledgeable, Sam made the job of installing our new chimney liner, clean and quick. Our wood burner is now running so much better. I cannot recommend him highly enough.
    Job location: GU9
  • 10

    Highly professional stove installation – great advice and communication

    Posted 08 February

    Really pleased with the stove installation by STK Stoves and Chimneys. Sam, the HETAS registered installer, was punctual, knowledgeable and worked very neatly — everything was explained clearly and the finish is spot on. He also took the time to talk through options and gave genuinely helpful advice on which stove would best suit my needs, rather than trying to upsell. The quality of the work is excellent, including the high-quality lined flue, and everything feels properly finished and safe. Nicola, the office manager, was just as impressive: great communication throughout, quick to respond,
    Verified reviewer
    Job location: GU1
  • Suzy N
    10

    New log burner installed and old fire removed

    Posted 29 January

    Sam did a great job installing a new log burner and removing the old fire which was surrounded by cement filler. Great communication, hearth options recommended and stove choices, what to look for and which brands he recommends and even a discount code for a couple of websites. Special mention to Nicola, Sam’s wife who runs the operational side for answering loads of questions and being very thorough and helpful in organising everything. Sam was referred to me by local friends and I would definitely recommend his services now having work done
    Job location: GU10