Reviews

  • 1.33

    Damage caused and no response to complaint

    Posted 04 December 2025

    I had a boiler installed and serviced every year by Stevenson. This year unfortunately they caused some damage to the wall/paintwork around the boiler and didn’t do a very thorough check. I complained. They said they wanted to check the damage themselves but haven’t found time to come and I am now not getting any response from them.
    Verified reviewer
    Job location: BR4

    Response from Stevenson Heating Ltd

    We are sorry you were unhappy with the work carried out in your property. As you will now be aware, since visiting and inspecting the work we have come to an amicable agreement and are pleased to be able settle your concerns and look forward to seeing you next year for your annual boiler service.

  • 10

    Renewed by boiler and central heating

    Posted 26 March 2025

    They were expert in what they did, explained everything they were doing, were polite and helpful, tidy, dedicated in what they do. I am so pleased with what they have done best thing I have done. I am glad I chose them and went ahead with the work.
    Verified reviewer
    Job location: BR3
  • 9.67

    Boiler replacement

    Posted 05 January 2025

    They responded in an emergency situation where I had no heating or hot water for 2 weeks with an infant. They came out and offered a quotation and carried out the work within a week They were thorough and diligent. I recommend them highly.
    Verified reviewer
    Job location: CR5
  • 10

    Replaced previous traditional boiler with a condensing model

    Posted 17 December 2024

    Very prompt and efficient response from enquiry through to installation. Installer very personable and kept us informed about each stage of the process.
    Verified reviewer
    Job location: BR5
  • 10

    gas boiler replacement, system flushing

    Posted 04 October 2024

    Process was carried out with minimal disturbance to household procedures. Staff extremely courteous and helpful.
    Job location: CR2
  • 10

    New Radiators

    Posted 06 September 2024

    6 replacement radiators was the plan. Ordered some little while ago and arranged a date. Advised the day before when the fitters were coming and the time. They came at 0800 as advised, Dan & James. Two pleasant guys, were tidy and clean in working , the 6 old radiators were quickly removed after having drained the system and new ones fixed. Not straight forward as sizes were slightly different but that was taken care of in a neat and professional way. On completion system tested and a couple of recommendations made. Can thoroughly recommend this company and staff.
    Verified reviewer
    Job location: BR5