I had a boiler installed and serviced every year by Stevenson. This year unfortunately they caused some damage to the wall/paintwork around the boiler and didn’t do a very thorough check. I complained. They said they wanted to check the damage themselves but haven’t found time to come and I am now not getting any response from them.
Response from Stevenson Heating Ltd
We are sorry you were unhappy with the work carried out in your property.
As you will now be aware, since visiting and inspecting the work we have come to an amicable agreement and are pleased to be able settle your concerns and look forward to seeing you next year for your annual boiler service.