Trade cover image

Steve Frieze Removals Ltd

9.74/10

Croydon

Checkatrade member since August 2012
10

Services

  • Haulage
  • Storage
  • House Removal
  • Commercial Deliveries
  • Worldwide / International Removals
  • Packaging service
  • Emergency Removals / Storage Service
  • Piano Removals

Customer Reviews

Write a review

9.74 /10

Based on 39 reviews over the past 12 months

Quality of work

9.82

Reliability

9.74

Communication

9.67

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for a stress-free experience, highlighting the professional, friendly, and exceptionally hard-working removal teams. While a few reviews mention communication issues on larger jobs, the overwhelming feedback is of an efficient and careful service.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (1151)

  • 10

    Great experience and thanks to the team

    Posted 2 days ago

    We had a great experience with Steve Frieze. The whole process was made easy right from the start, with great communication from John after the initial quote all the way through to moving day. On the day itself, the removal team were brilliant and worked incredibly hard, which made what could have been a stressful move much easier - especially moving out of a third floor flat! Overall a really smooth experience and we wouldn’t hesitate to use them again. Thanks
    Job location: DA6

    Response from Steve Frieze Removals Ltd

    Thank you so much for you kind feedback - was our pleasure to move such a lovely family and congratulations to you all again on the purchase of your new home.

  • 10

    Great company

    Posted 6 days ago

    I can't thank the staff at Steve Freize enough my move was left right to the last minute (due to buyers solicitors). But everyone was so helpful and understanding. Mark and boys turnt up and we're fantastic and worked very hard . They totally took the stress away from the previous few days. Tha tool care of everything even taking a sofa and bed apart and reassemble . I fully recommend steve Frieze removals .
    Verified reviewer
    Job location: SM5

    Response from Steve Frieze Removals Ltd

    Thanks Mark, much appreciated and we all wish you the absolute best for the future.

  • 9.33

    Excellent service - very pleased I chose them

    Posted 02 December

    I appointed Steve Frieze for a large and complex move (several vehicles, with packing and storage over 4 days). They were fantastic - thorough, careful, polite, flexible to my needs. Really took the stress out of the move. Very pleased I chose them.
    Verified reviewer
    Job location: SM6

    Response from Steve Frieze Removals Ltd

    Thank you so much for the glowing review and we are also thrilled you decided to go with us to move your home. We wish you and the family a lovely Christmas and New year in the new home.

  • 10

    Phenomenal!!

    Posted 24 November

    We were moving and got 3 quotes, Steve Frieze's one was the most appealing and we are SO glad we used them. Helpful and straight forward to book a quote, use their packing service and unload at the other end. The team, led by Andrew over the 3 days was just excellent. 2 packing on the first day, then 3 on the second day, with 6 on the completion day. Each person in the team was polite, helpful and really hard working. Andrew, a great leader, I can't believe how hard they all worked. I would highly recommend the company and the team, including Dennis, Bailey, Malcolm, Steve, Dan and Charles.
    Verified reviewer
    Job location: SM2

    Response from Steve Frieze Removals Ltd

    Hi Kate, Such an amazing review, thank you so much!!! Really happy we got everything sorted for you and was great moving you into your new home. Have a Merry Christmas and Wonderful New Year.

  • 10

    Exceptional Removals Company

    Posted 17 November

    Steve Frieze removals moved my family last week from a 3 floor town house to a large semi. I cannot praise the team enough. They made it all look easy, listened to everything I asked and worked tirelessly. The team were consistently cheerful even with some of our very large and heavy items. The service from quote through to furniture delivery was truly exceptional.
    Verified reviewer
    Job location: RH1

    Response from Steve Frieze Removals Ltd

    Sarah, thanks for such an ace review its much appreciated. We wish you the absolute best in the new home and a big cheers for a fantastic future there. (Exceptional - we all try our best here so that's such a lovely description for what we do - many thanks).

  • 10

    The Team Was Brilliant

    Posted 16 November

    The last time we moved house was 32 years ago, so our anxiety levels were high! We needn't have worried however as everyone at Steve Frieze worked so hard to make our moving day as painless as possible. We also opted for part packing and furniture disposal, which was a godsend as we had so much to pack and also some large pieces of unwanted furniture. On the day the team was Dan, Mark, Paul, Steve & Jason and they were outstanding. They worked really hard and nothing was too much trouble and everything was done with good humour. It genuinely felt like they were part of our family for the day.
    Verified reviewer
    Job location: KT4

    Response from Steve Frieze Removals Ltd

    Thanks Mark, we thoroughly appreciate the review - The team had a good laugh with you while moving which always makes things go better and feel easier. Being part of your family for the day was great lol - we wish you the absolute best for the future in your new home.

Photos

Company Info

Owner

Mr Stephen Frieze

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 105406357

Domestic WorkCommercial WorkFree Estimates

We are a family run business and proud member of the British Association of Removers.

We have been moving householders, offices, schools, warehouses, businesses and hospitals for nearly 50 years and we pride ourselves on our high levels of customer service throughout the whole moving process.


Our reputation and business are built on recommendation from our customers who have appreciated our hard work and effort to make their move a stress-free success.

Our staff are another key to our continued success, all of them have been with us for several years and receive ongoing training in all aspects of our business.


We pride ourselves on being a part of your whole move which works like this:


  • Free quote and consultation.
  • Free discussions about your move and the best ways to carry it out.
  • Free ongoing coaching throughout the move, best practices, booking into the diary and adjusting dates and services as required.
  • Conducting the move itself.
  • Aftercare services such as box collection, disposal, shredding or storage options.

We have gradually expanded the transport and storage areas of the business and moved to branches in South London, West London and Surrey. Our priority is to offer a professional quality removal and transport service at a competitive price, so if you wish to get a free quotation, please call us or fill out a contact form.


We also offer: Packing, Storage, Shredding, Disposal, Clearance, Packing Materials, Specialist Moves, Commercial services, Trade Storage, Pallet Storage and a unique tailored VIP executive Move Service.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2012

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople