Reviews

  • Helen A
    9

    Mould investigation

    Posted 21 February

    The gentleman from the company came on time and was very knowledgeable about our mould issue. He tested the walls and gave us very sound advice as to how to combat the mould on the walls. We were able to get confirmation that it wasn't a structural issue which is what we needed to find out.
    Verified reviewer
    Job location: EX11

    Response from Sterling Preservation Damp & Timber Surveying

    Hi Helen, Thanks for your feedback review. Best wishes Valerie Abel

  • 9.25

    Rising Damp remedial work

    Posted 26 September 2024

    Very happy with the work and attitude of the tradesmen. Only issue was the start date moved a couple of times.
    Verified reviewer
    Job location: EX17
  • 3.5

    Damp and Timber report

    Posted 03 August 2024

    Quoted for damp treatment which was so extortionate our mortgage company would not use the report. We then got further quotes from two PCA registered companies for ~£4000. When asking if there may have been a mix up in quotes, they refused to look into it. When we complained, they later emailed saying their quote was reasonable on a house valued at £1m (ours is actually £340k!). Avoid at all costs.
    Verified reviewer
    Job location: EX1

    Response from Sterling Preservation Damp & Timber Surveying

    Quotations of £4,000 cannot be like for like. Our quotation for damp-proofing circa £10,000 based on Protimeter readings and 37+ years experience. RICS surveyors recommend us with confidence we are accurate and honest.

  • 10

    Woodworm in loft sprayed insecticide

    Posted 27 February 2024

    Turned up on time very efficient friendly we were very happy with the work they done very tidy
    Job location: EX31
  • 9

    Damp proofing in hallway

    Posted 30 August 2023

    Work on a damp wall undertook the required rectification work All done to a good standard and timescale
    Verified reviewer
    Job location: C34
  • 10

    To supply and fit two Humidistat units.

    Posted 05 August 2023

    The gentleman who came to look at the problem explained what was causing the dampness in the house. It was not rising damp, as I had been told by two other companies, but condensation and recommended I had a Humidistat fitted in the kitchen and in the bathroom. The men who came out to do the work were very careful not to make any mess in the house and were extremely polite. Problem now solved!
    Verified reviewer
    Job location: TA1