Step in Time Chimney Services
Horsham, West Sussex
Checkatrade member since August 2023
Customer Reviews
Write a review9.92 /10
Based on 75 reviews over the past 12 months
Quality of work
9.92
Reliability
9.93
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this service as professional, knowledgeable, and friendly. Reviewers frequently praise the team for being punctual, efficient, and leaving homes exceptionally clean and tidy.
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Reviews (166)
10 Polite and efficient chimney cleaning
Posted 3 days ago
Very polite, tidy and efficient. Removed a bird's nest with no fuss or mess..................the whole process, from booking to completion, was completely stress-free from my perspective!Verified reviewerJob location: RH1410 Top service
Posted 6 days ago
Karl is both an excellent chimney sweep and a top bloke. Also fitted a cowl on the chimney for us. Both Karl and Katie are a delight to deal with. Highly recommended.Verified reviewerJob location: RH1410 Chimney Sweep
Posted 04 June
Karl arrived on time , very efficient and tidy. Good communication and quality service. Highly recommend and will definitely using his services again.Verified reviewerJob location: RH1010 Chimney Sweep and potential renewal
Posted 29 May
Quick to book appointment, arrived on time, carried out the sweep efficiently, cleanly and even made a minor repair to fault found Very knowledgeable and made good assessments of my future needs for renewal workVerified reviewerJob location: RH129.67 Cleaning wood fire flue and removing bird
Posted 13 May
Well communicated, on time and work was completed at a very good level. Explained everything whilst doing. No mess was made and area left in a perfect way.Verified reviewerJob location: RH1010 Excellent Chimney Sweep Service
Posted 28 April
Really happy with the service. The chimney was cleaned thoroughly and checked over carefully. They made sure everything was safe and gave me the reassurance I needed to start using the fireplace. Professional, friendly, and efficient, I would definitely recommend them.Verified reviewerJob location: RH12
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Company Info
Owner
Mr Karl Maguire
Sole Trader
2 years on Checkatrade
VAT Registered
No
A clean and efficient chimney is safer for you & your home.
Hi! We're Karl and Katie. Founders of Step In Time Chimney Services. Our mission is to deliver safe, professional and affordable chimney services, with a best-in-class customer experience. We will always provide:
- Open & honest pricing
- Attentive customer service
- Timely communications
- Essential safety advice & tips
Having your chimney swept on an annual basis can help to keep you safe, keep your costs down long-term, and keep on top of anything that needs doing. A clear chimney is more efficient, and you can spend less money on fuel! An annual sweep may also be required for your home insurance policy.
We're a family team, trusted in the community, and we take pride in doing what we say we're going to do! We'll never leave a job unfinished.
Our chimney cleaning service includes:
- An external inspection of the stack or flue from ground level
- A visual inspection of your fire or log burner, to include recommendations of remedial work
- A rotary power chimney sweep
- A type 2 smoke test
- Guidance on carbon monoxide safety and preventative measures
- A certificate for insurance
We can also install log burners! For more information about the full range of services that we provide please get in touch. Thank you.
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Member since 2023
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