Step in Time Chimney Services
Horsham, West Sussex
Checkatrade member since August 2023
Services
- Emergency Chimney Sweep Service
Customer Reviews
Write a review9.91 /10
Based on 49 reviews over the past 12 months
Quality of work
9.88
Reliability
9.92
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this service as professional, friendly, and reliable, frequently highlighting the punctuality and excellent communication. Reviewers also praise the clean and tidy work and the helpful advice provided.
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Reviews (203)
10 Chimney Sweep!
Posted 20 January
Modern, proactively services from Katie and Karl. Really lovely guys to do business with - hopefully they'll remind me to sweep my chimneys next year!Verified reviewerJob location: GU59.67 Excellent Chimney sweep
Posted 13 January
Job location: RH12Very good,. Prompt reply to our enquiry and turned up within a couple of days. Karl was very professional, pleasant and efficient ensuring all was kept clean but also providing some useful guidance on burning wood/ coal and alternative fires.10 I’ll be a repeat customer
Posted 11 January
Really knowledgable friendly, reliable and communicative. Payment is easy too, just pay by phone at end of the job. Will now use every year.Verified reviewerJob location: RH1310 Reliable good service
Posted 22 December 2025
On time, very efficient, no mess at all. Friendly and helpfulVerified reviewerJob location: RH20- RRoss G
10 Swept the chimney
Posted 22 December 2025
Fast informed and efficientVerified reviewerJob location: BN6 - GGraham B
10 chimney sweep
Posted 21 December 2025
Great service, kept informed on the lead up to the job. Came as expected and dud a very good job, cant fault them and will definitely use again.Verified reviewerJob location: RH10
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Company Info
Owner
Mr Karl Maguire
Sole Trader
3 years on Checkatrade
VAT Registered
Yes: 482323105
A clean and efficient chimney is safer for you & your home.
Hi! We're Karl and Katie. Founders of Step In Time Chimney Services. Our mission is to deliver safe, professional and affordable chimney services, with a best-in-class customer experience. We will always provide:
- Open & honest pricing
- Attentive customer service
- Timely communications
- Essential safety advice & tips
Having your chimney swept on an annual basis can help to keep you safe, keep your costs down long-term, and keep on top of anything that needs doing. A clear chimney is more efficient, and you can spend less money on fuel! An annual sweep may also be required for your home insurance policy.
We're a family team, trusted in the community, and we take pride in doing what we say we're going to do! We'll never leave a job unfinished.
Our chimney cleaning service includes:
- An external inspection of the stack or flue from ground level
- A visual inspection of your fire or log burner, to include recommendations of remedial work
- A rotary power chimney sweep
- A type 2 smoke test
- Guidance on carbon monoxide safety and preventative measures
- A certificate for insurance
We can also install log burners! For more information about the full range of services that we provide please get in touch. Thank you.
This trade passed up to 12 Checkatrade vetting checks
Member since August 2023
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