Step in Time Chimney Services
Horsham, West Sussex
Checkatrade member since August 2023
Services
- Emergency Chimney Sweep Service
Customer Reviews
Write a review9.93 /10
Based on 59 reviews over the past 12 months
Quality of work
9.92
Reliability
9.92
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for being professional, punctual, and very tidy. Reviewers also frequently highlight their excellent communication and friendly, knowledgeable service.
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Reviews (181)
9 Woodburner chimney swept
Posted 22 October
Great experience from start to finish. Responsive, professional, clear and explained everything up front.Verified reviewerJob location: RH109 Perfect.
Posted 20 October
Job location: RH20On time, efficient and very professional.10 Excellent service
Posted 20 October
First time having our log burner swept, found step in time on google and couldn’t be happier. Turned up when they said, very clean and quick. Great with dogs and just a nice guy. Highly recommend.Verified reviewerJob location: RH1410 Review
Posted 20 October
Another great experience with Step in Time. Great organisation to book us in and Karl was brilliant. As always very friendly, tidy and professional. We have used them before and will use them again. Thank you.Verified reviewerJob location: RH1210 Great service
Posted 19 October
Karl was very professional and friendly. Great service.Verified reviewerJob location: RH1210 Good service, good price, lovely to work with.
Posted 19 October
Job location: GU6This company is lovely., They remind me when my chimney needs sweeping, they come at a time that suits me, and are friendly, helpful and very accommodating when they get here. My log burner is beautifully clean when they leave, and I have the peace of mind of knowing that my chimney is safe for the winter. Its lovely to have such good and supportive service.
Photos
Company Info
Owner
Mr Karl Maguire
Sole Trader
2 years on Checkatrade
VAT Registered
Yes: 482323105
A clean and efficient chimney is safer for you & your home.
Hi! We're Karl and Katie. Founders of Step In Time Chimney Services. Our mission is to deliver safe, professional and affordable chimney services, with a best-in-class customer experience. We will always provide:
- Open & honest pricing
- Attentive customer service
- Timely communications
- Essential safety advice & tips
Having your chimney swept on an annual basis can help to keep you safe, keep your costs down long-term, and keep on top of anything that needs doing. A clear chimney is more efficient, and you can spend less money on fuel! An annual sweep may also be required for your home insurance policy.
We're a family team, trusted in the community, and we take pride in doing what we say we're going to do! We'll never leave a job unfinished.
Our chimney cleaning service includes:
- An external inspection of the stack or flue from ground level
- A visual inspection of your fire or log burner, to include recommendations of remedial work
- A rotary power chimney sweep
- A type 2 smoke test
- Guidance on carbon monoxide safety and preventative measures
- A certificate for insurance
We can also install log burners! For more information about the full range of services that we provide please get in touch. Thank you.
This trade passed up to 12 Checkatrade vetting checks
Member since August 2023
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