Step in Time Chimney Services
Horsham, West Sussex
Checkatrade member since August 2023
Services
- Emergency Chimney Sweep Service
Customer Reviews
Write a review9.92 /10
Based on 53 reviews over the past 12 months
Quality of work
9.91
Reliability
9.92
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for their professional, friendly, and efficient service, often highlighting their punctuality, tidiness, and the helpful advice they provide.
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Reviews (200)
10 Reliable good service
Posted 2 days ago
On time, very efficient, no mess at all. Friendly and helpfulVerified reviewerJob location: RH20- RRoss G
10 Swept the chimney
Posted 2 days ago
Fast informed and efficientVerified reviewerJob location: BN6 - GGraham B
10 chimney sweep
Posted 2 days ago
Great service, kept informed on the lead up to the job. Came as expected and dud a very good job, cant fault them and will definitely use again.Verified reviewerJob location: RH10 10 Great service
Posted 1 week ago
Job location: RH1Brilliant service from booking to completion of the job. The work started as per the time slot allocated and was undertaken in a very professional way and very clean and tidy. I mentioned I had a broken fire brick in passing and the most cost effective solution was recommended and implemented there and then. Appropriate certificates were issued and advice were given. A very polite service too - would definitely use again and recommend.- TTito S
9.67 Will use again
Posted 15 December
Very quick and efficient service from Karl and Katie, with a lot of advice added for free. We will definitely use them again.Verified reviewerJob location: RH12 10 Brilliant service from start to finish
Posted 15 December
2 time of using Step in Time Chimney services and very happy. From booking the appointment and getting all necessary info, to Karl coming around. Very helpful & friendly, everything was left clean. Thank youVerified reviewerJob location: GU6
Photos
Company Info
Owner
Mr Karl Maguire
Sole Trader
2 years on Checkatrade
VAT Registered
Yes: 482323105
A clean and efficient chimney is safer for you & your home.
Hi! We're Karl and Katie. Founders of Step In Time Chimney Services. Our mission is to deliver safe, professional and affordable chimney services, with a best-in-class customer experience. We will always provide:
- Open & honest pricing
- Attentive customer service
- Timely communications
- Essential safety advice & tips
Having your chimney swept on an annual basis can help to keep you safe, keep your costs down long-term, and keep on top of anything that needs doing. A clear chimney is more efficient, and you can spend less money on fuel! An annual sweep may also be required for your home insurance policy.
We're a family team, trusted in the community, and we take pride in doing what we say we're going to do! We'll never leave a job unfinished.
Our chimney cleaning service includes:
- An external inspection of the stack or flue from ground level
- A visual inspection of your fire or log burner, to include recommendations of remedial work
- A rotary power chimney sweep
- A type 2 smoke test
- Guidance on carbon monoxide safety and preventative measures
- A certificate for insurance
We can also install log burners! For more information about the full range of services that we provide please get in touch. Thank you.
This trade passed up to 12 Checkatrade vetting checks
Member since August 2023
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