Southwest Bathrooms

Reviews (15)

• 4.33

  Good Initial Experience, but Work Remains Incomplete

  Posted 3 days ago

  I chose Jake based on positive reviews and his ability to start within a week. Things went well until he requested payment before all work was completed, promising to return and finish the job. Unfortunately, that hasn't happened. My rating reflects a leak from the new shower that damaged my downstairs ceiling, a kitchen tap leak that damaged a cupboard, missing radiator pipework (meaning now need an electric one!), and the radiator still not being fitted despite promises to complete the work. I would appreciate honest communication and completion of the work.
  
  Verified reviewer
  Job location: PL6

  Response from Southwest Bathrooms

  Thank you for your feedback. I would like to clarify that payment was requested only after the agreed quoted works had been completed, in line with the Terms & Conditions accepted before work commenced. The cost of the towel radiator was removed from the final invoice, although you chose to pay for it. Any leaks reported were attended to and resolved promptly. The items referred to as incomplete were additional works outside the original agreed scope and quotation, for which no payment had been made.

• S
  Sandra H
  10

  Bathroom fitting

  Posted 13 March

  Good fitter, got on with job In hand, efficient, tidy and good quality work. Would recommend
  Verified reviewer
  Job location: PL20
• S
  Sarah H
  10

  Replacement shower cubicle

  Posted 27 February

  Very professional and reliable, I would recommend without hesitation.
  Verified reviewer
  Job location: PL4
• A
  Alex W
  10

  Bathroom fitment

  Posted 20 December 2025

  Absolutely stellar job, amazing work and really really happy with work. Turned out miserable bathroom into a work of art. 10/10 would use again.
  
  Verified reviewer
  Job location: PL21
• 10

  Outstanding

  Posted 03 December 2025

  Jake from Southwest Bathrooms recently completed both our main bathroom and en-suite, and we couldn’t be happier with the results. From start to finish, his professionalism, attention to detail, and workmanship were exceptional. He kept everything tidy throughout the project, communicated clearly, and delivered exactly what we envisioned – if not better. The finish is top-quality, and both rooms now look modern, stylish, and perfectly put together. If you’re looking for a reliable, skilled, and friendly bathroom fitter, Jake is the one to call. We’ll definitely use Southwest Bathrooms again!
  Job location: PL3
• J
  John S
  9.67

  Replaced sealants to shower cubicle and kitchen sink

  Posted 12 November 2025

  Good communication and neat finish to work. Left all areas clean and clear. Reasonable price
  Verified reviewer
  Job location: PL3