Reviews

  • Martin L
    10

    Annual service of gas combi boiler

    Posted 6 days ago

    Gary has completed annual servicing of our gas boiler for the last 2 years and we have found him excellent, professional, reliable and knowledgeable. We recently needed a dripping tap to be replaced and he was able to do so very quickly and efficiently. We would have no hesitation in recommending Southern and Western Heating.
    Verified reviewer
    Job location: CF14
  • Leighton H
    10

    Boiler Service

    Posted 30 April

    Absolutely fantastic - Gary was a pleasure to deal with from start to finish. Clear communication setting up the job, up front about timing. When he did arrive to do the job I had complete confidence in the work being carried out to a high standard. What was even better is at the end Gary took me through everything in perfect detail to ensure I had all the information. I was left in complete trust of Gary having carried out a top notch job and would have no hesitation in recommending him. I know who I’ll be calling when I next need my boiler serviced.
    Verified reviewer
    Job location: NP19
  • 10

    Boiler Service and Minor Repair

    Posted 03 March

    Gary was exceptionally punctual and professional from the moment he arrived. He carried out a full service on my boiler and, impressively, identified an issue with the incoming gas supply — something no other plumber has spotted in the four years I’ve been having it serviced by the same company. His attention to detail genuinely sets him apart. On top of the service, he also fixed a leaking boiler pipe and swapped out a bathroom tap for me, all done neatly and without any fuss. The workmanship was tidy, efficient, and clearly done with real pride. Gary is one of those rare tradespeople who
    Verified reviewer
    Job location: CF5
  • 10

    Highly recommended

    Posted 10 January

    Gary arrived very promptly and completed the job very efficiently. He was extremely courteous and talked me exactly through the job, explaining the various steps. The boiler was serviced and he quickly remedied the problem with the heated towel rail which now works perfectly. I could not fault his work, his general manner, his communication or his efficiency. Highly, highly recommended.
    Verified reviewer
    Job location: NP7
  • 10

    Install of new Worcester bosch boiler

    Posted 31 October 2025

    New worcester bosch boiler installed, as usual a very professional install, would highly recommend this company.
    Verified reviewer
    Job location: CF3
  • 10

    Leaking radiators

    Posted 03 August 2025

    I would highly recommend Gary. He fitted a new radiator & fixed 2 leaking radiators. All work completed to an excellent standard. Gary has a lovely down to earth & friendly manner. He's calm, with a 'solution focused' approach. 5☆ service. Thank you Gary :)
    Verified reviewer
    Job location: CF23