Reviews

In February, we had our old gravity-fed water system upgraded to a high-pressure mains system, with a new Vaillant system boiler and unvented water cylinder. Chris and Tony were fantastic — knowledgeable, professional, and clearly took pride in their work. They also cleaned and balanced the radiators, tidied up existing pipework, and made several courtesy calls afterwards to check everything was running smoothly. That kind of follow-up and attention to detail really stood out. I’ve used Snug Heating before for a boiler install at a previous property, so I knew the quality would be excellent.

Recently the heating controls for our boiler failed. It was not possible to turn the heating off. I contacted Snug. Chris arrived promptly, the same day. He diagnosed the problem, which required some replacement parts, that weren't available till the next day. He provided us with a cost for repair and did a work around so it no longer felt like we were living in Botswana! He returned the following day with the replacement parts and fixed the problem. The experience has been exceptional: prompt response, high quality work, fair and transparent pricing. I can't recommend Snug highly enough

Chris did a fantastic job. Searching the boiler and issuing a landlord certificate. Communication was great and arrived at schedule the appointment time.

I’ve used this company for many years now, friendly, professional service, highly recommend. Thanks Chris!

Our boiler developed a fault and was also due a service. Mr. Hamblen made time to prioritise the service because of the fault, and it was completed efficiently. He is an extremely reliable, friendly and honest plumber. He is absolutely trustworthy and very knowledgeable. I'm always impressed by his knowledge and experience, and am always reassured by his work. Thank you for an excellent service and for being so helpful as usual.

We have used Chris's expertise on several occasions. He is reliable, professional and efficient. We have been very pleased with his workmanship, as well as being a lovely person.