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SmokyPistols

9.98/10

Chessington, Surrey

Checkatrade member since December 2018
5

Services

  • Emergency Chimney Sweep Service

Customer Reviews

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9.98 /10

Based on 123 reviews over the past 12 months

Quality of work

9.98

Reliability

9.99

Communication

9.97

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this service as professional, friendly, and exceptionally clean and tidy. Reviewers frequently praise the clear communication, helpful advice, and thoughtful extra touches provided.

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Reviews (865)

  • 10

    Fantastic service!

    Posted 24 October

    Michael did an amazing job of our log burner. He was very lovely to deal with - excellent communication leading up to the job and gave us lots of helpful advice. We couldn’t have been happier with the end result. Thank you Michael!
    Verified reviewer
    Job location: KT7
  • 10

    Great service

    Posted 24 October

    Friendly, efficient, neat and tidy. An altogether great job.
    Verified reviewer
    Job location: KT6
  • 10

    Amazing service

    Posted 22 October

    What a great service. Amazing comms, punctual and personable! Chimney was swept and everything was left super clean. Went above and beyond, recommending and fitting a flu collar on the spot. Thanks!
    Verified reviewer
    Job location: KT4
  • 10

    Great value, amazingly professional

    Posted 11 October

    Always a delight, and more than happy to introduce him to anyone who needs a chimney sweep. Such good value and a thoroughly nice chap.
    Verified reviewer
    Job location: KT6
  • 10

    Nothing is too much trouble.

    Posted 08 October

    Very pleased with Mike's work. Always very efficient, clean and thorough. Reasonably priced as well. Leaving the scented candles is a nice touch.
    Verified reviewer
    Job location: KT9
  • 10

    Chimney sweeping with log burner

    Posted 07 October

    Excellent experience booking, and arrived within time slot. The reminder the day before was helpful too. The work was done quickly and without causing any mess. I really appreciated the log burner being set up for the next fire and info on the Scandi way of setting up a fire. Thanks for the work you did, really good service
    Job location: KT7

Photos

Company Info

Owner

Mr Michael Pistol

Sole Trader

7 years on Checkatrade

VAT Registered

No

Local. Professional. Friendly.


At SmokyPistols’, we don’t just sweep your chimney, we look after you as a customer.


Trust starts with good communication. We aim to build trust with you from the beginning.


Based in Chessington, we cover a 7-8 mile radius, including Kingston, Wimbledon, Epsom, Leatherhead, Dorking, Cobham, and Esher.


If you’re not sure if we cover your area, just get in touch.


We are Fully Insured and members of the Guild of Master Chimney Sweeps.


This gives us accreditation, and connects with the wider world of chimney sweeping, giving us a strong knowledge base.


We offer:

  • Chimney Sweeping of Open Fires, Gas Fires, Wood Burning Stoves, and Disused Fires
  • Smoke Test and Certificate as standard with every sweep (please note there are occasional circumstances when a smoke test is not possible).
  • Integrity Testing (a more in-depth smoke test used to check for leakage of any kind, or damage to the chimney; can also be used to help diagnose damp problems).
  • Birds’ and squirrels’ nest removal.
  • Live bird removal (as gently as possible!).
  • Installation or Removal of Caps and Cowls on certain houses, where there is access.
  • A Caring Approach.

One of our key values is Customer Education. Customers don’t just need their chimneys swept, they need to be taught how to use their fire properly.


Why won’t my chimney draw properly?


I’ve just bought a wood burning stove, but I’ve never had one before – how do I use it properly?


How do I prevent my fire back smoking and filling my house with smoke on Christmas day with all the relatives there?


These are the kind of issues that we educate our customers on. SmokyPistols’ customers know how to use their fires.


We don’t just give you generic advice; we take into consideration your house and your individual circumstances.


We bring a Thorough Approach to our work.


This applies not only to the advice we give our customers, but also to the way we sweep the chimney.


Nobody looks up their chimney to check if the job’s been done properly; SmokyPistols’ aims to make the whole experience one that builds trust from start to finish, so that customers have peace of mind that the things that they can’t check have been done well.


We look forwards to hearing from you.

Accreditations and awards

Guild of Master Sweeps
Guild of Master Sweeps

This trade passed up to 12 Checkatrade vetting checks

Member since December 2018

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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