Horrendous experience using SGS alarms.
Paid nearly £600 a few years ago to have a house alarm installed by SGS.
The fitting of the alarm was fine and they were very happy to take the money
They don’t tell you however that they lock the system with their own code which they will not share with you, so if like me when a sensor battery becomes low and you take it out to replace it, you CANNOT!
You have to pay the company £100+ to come out and put a new battery in which only costs a couple of pounds.
Extremely misleading practices and handcuffs you to the company.
Job location: DA15
10
Alarm was needing attention and a service
Posted 06 January
Superb service, turned up on the day, and was extremely efficient and quick. Sorted everything out and were very friendly and helpful. Would very much recommend using them, and will definitely be using them in the future.
Danny installed our old alarm & has always done a terrific job. This was an upgrade to a new and easier-to-control system, which looks much sleeker than the old one too. He does a terrific job and is always extremely helpful, efficient and responsive. His knowledge is great. He’s very experienced and will always take enough time to make sure that we understand and are happy with everything. On the rare occasions when we had to do troubleshooting with the old alarm he was always very helpful too. We’re extremely glad we’ve found him and highly recommend him.
Verified reviewer
Job location: SE18
10
Burgular alarm installation
Posted 20 February 2024
Having provided a quote sometime ago, Dan was very responsive when I finally decided to proceed with the work. The installation process was smooth and he fitted a system that exactly met our needs. Dan provided a thorough briefing on the new system. Also, after installation, he responded promptly to a subsequent query. Highly recommended!
Verified reviewer
Job location: BR1
10
House Alarm Service
Posted 23 January 2024
Very impressed with the personal service from Smith and Green Security. Always quick response time from Dan and very professional.
Verified reviewer
Job location: DA15
10
Alarm maintenance and service.
Posted 06 September 2023
Despite being very busy Dan Green fitted us in at short notice , never lets us down ? He arrived on time and carried out the work in a friendly, efficient and professional manner. Very highly recommended 5 ??