Reviews

The public opinion of ashp in this country is pretty low atm. With more companies like Smart Home Heating Ltd, with dedicated, thorough and meticulous survey, design and installation engineers of the calibre of Ashley Horn; the more likely that public opinion can become a positive one. We are over the moon with our ASHP installation and it is running beautifully smoothly and with amazing efficiency! I will certainly be singing its praises and recommending them.

Excellent service as usual from Smart Home Heating. Always highly professional, dependable and knowledgeable. Issue was resolved promptly despite being in the middle of another job. Would highly recommend Smart Home Heating to anyone.

From start to finish the project ran seamlessly, which was all credit to Ashley and his fellow colleague Billy, who were a delight to have appointed. Communication of process and subsequent explanation of operation was made all the more intelligible because of the detailed knowledge and passion with which we were put at ease with the transition. I would have no hesitation on recommending Smart Home Heating, certainly the best of this profession that I have come across.

New boiler inserted, from checking the job out, through correspondence and actual work, have dealt with a very friendly, competent efficient and professional engineer. Explaining what he was doing through the procedure, going over the operation of the new boiler, and carrying out the work without disruption and leaving everywhere clean and tidy.

Ashley and his team at Smart Home Heating are exceptional. His knowledge of the latest regulations helped identify an incorrectly installed boiler flue, allowing us to get it replaced at no cost. Ashley is thorough in his checks and always recommends what’s best for the customer, never upselling. He even starts early to travel further out to us because he’s the only heating engineer we fully trust. He’s friendly and personable, and despite not seeing us for a year, he immediately noticed our new puppy, showing he values genuine client relationships. Highly recommended!

What a brilliant company! An all round great experience, fantastic customer service. Ashley and Billy attended my house to install a Hive Thermostat. Very polite, tidy and knowledgable. Ashley was so helpful taking the time and effort to explain the installation and how the system works using the phone app. It’s so rare these days to find a professional tradesperson to take the time to explain every detail. The price paid was extremely competitive. Well done guys keep up the good work and you will go far!