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Smart Glaze

Slough, Berkshire

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Customer Reviews

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Quality of work

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Reviews (33)

9.75
Double glazed glass replaced successfully with no hassle.
Posted 03 August 2023
All parts of the fitting and service were exceptional all round. Great Job.
Verified reviewer
Job location: B31
10
Upstairs and downstairs windows
Posted 10 February 2023
Very well installed windows from 2 ver polite guys.
Verified reviewer
Job location: B79
1
No call back as promised
Posted 27 November 2022
Contacted check a trade on 25/10/22. Response received 26/10 - told the trade was interested and would call me. As of 27/11 there has been no call and I’ve had to try elsewhere. Very poor.
Verified reviewer
Job location: SL3
Response from Smart Glaze
We can apologies the missed appointment, however we are more than happy to rebook with you. Reason for missing appointments is that we were bit under staff due to sickness and December month off. So we are looking to work with you again If you still have the requirements. Apologies for the inconvenience.
9.5
Bay window and patio doors
Posted 11 May 2022
Fantastic job from start to finish.
Verified reviewer
Job location: B25
10
Doors and windows
Posted 05 May 2022
Very professional work carried out. Would highly recommend to family and friends.
Job location: SL1
3.25
Repair to windows
Posted 20 April 2022
Terrible company. Very rude staff! The workmen removed all of the windows in order to repair their hinges. An inventory report was recently conducted in the property. It was uncovered that the silicon sealant was missing from all of the windows. Clearly they took off the sealant in order to remove the windows, but then totally forgot to apply new sealant. There is no way that my single mother tenant removed the sealant. Smart Glaze got very upset and rude with me when I asked them to go back to the property to re-apply the sealant. I paid the full money but yet the job was not fully finished.
Verified reviewer
Job location: SL1
Response from Smart Glaze
Your work was completed more than year ago and has been paid by fully and customer thoroughly checked completed work before paying. Now questioning that there is work left(such as silicone around perimiter) which is not left at all, we can accept anything with in month or 6months prior to finish date, however we can't take responsibility after more than said time and it's now more than 1 and half year, also this property was on rent, we can't tell what has happened in that time. We have also offered genuine help to resolve this with the less cost compare to market price, but no joy. We can apologise once again that you felt this way as it was never our wish and choice but we adhere to our company policies. Thanks