Reviews

  • Amy L
    10

    rotten fence posts needed to be replaced or fixed

    Posted 28 January

    Nelson and team were brilliant. Their communication was great, they were professional, timely and very well priced. The work they carried out was to a great standard and exactly what we needed without being fobbed off by cowboys! Thank you so much guys
    Verified reviewer
    Job location: OX9
  • 9

    Post and rail fencing

    Posted 27 January

    They were extremely good. We didn't have to wait long for their quotation and the team got on with the work soon after accepting the quote which was very fair. They worked quickly, skilfully and cheerfully despite poor weather and completed within the anticipated time. Communication throughout was very good which makes such a difference. I thoroughly recommend Nelson and Smart Fencing
    Verified reviewer
    Job location: RG9
  • 10

    Definately SMART FENCING !!!

    Posted 18 November 2025

    Fair price, good job, pleasant to deal with - what's not to like ?!!!
    Verified reviewer
    Job location: BN11

    Response from Smart Fencing

    Thank you so much for taking the time and trouble to post your review, Maralyn. It is much appreciated. We constantly strive for CANI(constant and never ending improvement) everyday. Take care.

  • 3.33

    Very unprofessional

    Posted 06 November 2025

    Smart-Fencing’s slogan: “Don’t settle for anything less,” yet Nelson expected me to settle for much less. Fence posts weren’t plumb, concrete gravel boards were not bedded in, a gate post was warped, and the fence edge was braced with scraps. They didn’t backfill properly and left a mess I had to argue to get cleaned. When I raised concerns, Nelson said, “I don’t have time for this!” and demanded immediate payment which was £300 more than the initial quote due to his own incompetence. I had to fix the mess myself, which cost me more money on top. Avoid this company.
    Verified reviewer
    Job location: OX1
  • 10

    Fence removal/installation

    Posted 05 August 2025

    We recently had a fence installed by Smart Fencing and couldn’t be happier with the result. From start to finish, Nelson and team was professional, efficient, and a pleasure to deal with. They did a fantastic job on the installation and made sure everything was tidy afterwards, even taking all the waste away. Phil was also great to work with – a clear and prompt communicator who kept us informed at every step. Quotes, invoices, and all relevant information were sent through quickly and clearly, making the whole process smooth and stress-free.
    Verified reviewer
    Job location: RG9
  • 10

    Full replacement of the gate and fencing on the front-facing side of our house

    Posted 10 July 2025

    Communication throughout was thorough, timely and professional. Job done to a very high standard and very efficiently, arrived around 9 and finished in less than a full day. Reasonable price for the quality of work. Will go to Nelson if we have similar needs in future.
    Verified reviewer
    Job location: OX11