Reviews

  • Ross S
    10

    Polite, quick, tidy and professional

    Posted 21 October

    Absolutely incredible work: polite, professional, quick & tidy. Highly recommended
    Verified reviewer
    Job location: RH1
  • Tab M
    0

    Misleading and Unethical

    Posted 19 October

    I contacted this company for a free estimate to diagnose a noise from our fuse box, clearly stating I only wanted a quote. The electrician arrived, fiddled with the fuse box without consent or explaining what they were doing, then charged £144 for a 15-minute visit, despite no prior mention of fees. When I questioned it, he argued and demanded payment which made me feel very uncomfortable. He later quoted £1,000 for repairs, offering a “discount” as the only solution. The issue remains unresolved. This felt like a bait-and-switch, unethical, unprofessional, and misleading. Avoid this company.
    Job location: RH10

    Response from Smart Electrons Ltd

    Client was awer of charges at all time. We carried on investigation not estimate based on client permision. We found several loose connections in the fusebox and also not in order issue. Electrical installation needed EICR and fusbox change was required.

  • Daniel C
    10

    Quick and good service

    Posted 15 October

    Excellent service for Matt. He fitted us in at short notice and communicated well. Socket installed and room left tidy and clean.
    Verified reviewer
    Job location: RH1
  • John M
    10

    fire/smoke alarm fitting

    Posted 02 October

    Matt did an Excellent job on installing a new fire/smoke alarm, Matt was helpful and polite throughout the whole process from when I first contacted him he kept me updated all the time as to job price including parts, he arrived on time was punctual helpful clean and tidy thanks Matt Spoceba Bolshoi moo Droog God bless you and your family
    Verified reviewer
    Job location: GU6
  • Bruce M
    10

    Complete a safety test of outdoor sockets and wiring.

    Posted 23 September

    Matt was really helpful and carried out the works requested in a professional and timely manner.
    Verified reviewer
    Job location: GU10
  • 10

    Top Quality, Competitive and Efficient

    Posted 22 September

    I feel very fortunate to have found Matt at Smart Electrons. I needed an electrical safety check completed prior to the exchange of contracts on my house sale. Matt’s communication was clear and prompt. We managed to agree a date much more quickly than I expected and the price was more than competitive. Work carried out professionally and certificate delivered in time. A very happy customer and I will be using Matt for work at my new house. Thank you
    Verified reviewer
    Job location: RH14