Reviews

Chris is extremely knowledgeable and explained the CCTV survey and process for re-lining thoroughly. He was very courteous without me feeling pressured. The work was done professionally, keeping me informed and involved as it proceeded, answering all my questions.

Installed a sewage treatment plant in a small space in our garden. Luke and the team were excellent - worked really hard , finished on time and left the garden in a good condition. Very pleased with the work.

Called Gavin at Smart Drainz - blocked soakaway with rainwater not draining (Rowlands Castle, Hampshire) He explained likely causes and odds of being able to resolve the problem by rodding / high pressure jet. Cody came today. Really good to deal with, assessed the problem, showed me camera views and unblocked the drain. Explained how to reduce future risks / options for more long-term solution. The visit took under 30 minutes. There was no charge. I was amazed. I will definitely come back to Smart Drainz if we need further drain work. Great service, inspires confidence, great business model.

The SmartDrainz inspector arrived on time and got to work immediately. He lifted all inspection chamber covers and performed an internal inspection of all drainage pipes using CCTV equipment. The covers were safely set aside while working on the chambers and attention was paid to safety. After completing the work, everything was left neat and tidy. I found the inspector to be very polite and social. He was happy to explain what he was doing and answer any queries. I was very satisfied with the service and would certainly recommend SmartDrainz Ltd for drains surveying.

Smartdrainz were a pleasure to deal with from start to finish from Poppy in the office , to the manager, through to Cody the site operative and his coworker ( sorry I didn’t get the name). Everyone was polite, communicative, punctual & efficient and the work done cleaning, then relining a drainage run and replacing an interceptor was completed without any fuss despite the miserable conditions. Great company - happy to recommend.

They responded to my query almost immediately and had someone round the next day. They were very transparent on the pricing so there were no surprises, in fact it came out last than the original estimate and they did a complementary CCTV survey. Cody was excellent dealt with the issue quickly and was friendly and communicated well.