Reviews

  • Louise G
    0

    Soakaway installation

    Posted 24 April

    Really disappointing experience. No proper checks were carried out before the soakaway installation, which has caused ongoing issues. Communication throughout the job was poor, with updates hard to get and questions left unanswered. Overall, the service felt unprofessional and not what I expected. They stopped all comms with me and refused to help. Avoid.
    Verified reviewer
    Job location: PO3
  • 10

    Tidy,professional,thorough

    Posted 24 February

    Simply amazing service from start to finish! The quote stage was easy no pressure and everything was explained to me in an extremely easy to understand way, Once we had accepted our driveway was completed and it is simply breathtaking. To Robert and the team THANKYOU!
    Verified reviewer
    Job location: GU6
  • 10

    10 stars!

    Posted 20 February

    I recently used Smart Choice Driveways and couldn’t be happier with the service. I dealt with Robert from the start — after I called, they came out promptly to provide a quotation. He was extremely polite, professional, and knowledgeable, taking the time to explain everything clearly. The team were tidy and respectful throughout, and the whole experience was smooth from beginning to end. They really couldn’t have been more of a pleasure to work with. I will definitely be recommending them to friends and family. A fantastic company to deal with!
    Verified reviewer
    Job location: GU3
  • 10

    Driveway and Patio - Highly Recommend.

    Posted 20 February

    We had a tarmac driveway carried out by Robert, we had a very good experience with him and his team, - the job was completed efficiently and to a high quality standard. we also requested a quote for our patio, which we accepted and he carried out the work too. - highly recommend.
    Verified reviewer
    Job location: RH14
  • 4.67

    Some positives, but I can’t recommend

    Posted 11 November 2025

    Whilst the guys were pleasant enough, there were a number of significant issues that means I sadly cannot recommend Smart Choice, especially for tarmac work. Most of the path looks good and the price was competitive. However the main issue is that due to miscalculations and lack of attention to detail, the tarmac doesn't finish flush with the timber edging as requested. Instead it's about 30mm short of the timber edge, which not only makes it harder to mow at the edge, but it also now floods in heavy rain (see attached pics). Poor communication + rampant littering were also bugbears
    Verified reviewer
    Job location: RH20

    Response from Smart Choice Driveways and Landscaping

    Thank you for the feedback. To clarify, the tarmac height issue wasn’t due to miscalculations but the strict deadline we were asked to meet—one extra day would have allowed us to finish it perfectly flush and this was discussed with yourself. You also received free extras including grading, double the gravel boards, and added drainage that wasn’t included but included to improve the job. We don’t recall any littering being mentioned. We offered to return, but were limited to dates and times that worked around your Airbnb guests. We’re glad you found the team pleasant and the price fair.

  • 10

    Patio and sleeper retaining wall.

    Posted 19 June 2025

    We had Robert and his team do our driveway and patio. Robert was very involved with our project and spent a lot of time answering our questions, which his answers were very clear and made a lot of sense. He checked in daily to see if we were happy and explained the progress of each day. His team were very polite and professional and their attention to detail was superb. We are delighted with our patio and driveway. Would highly recommend this business for all landscapes and driveways! - Thank you again for putting our garden and driveway back to life.
    Verified reviewer
    Job location: BN13