Shift IT Waste

Reviews (112)

• R
  Rachel C
  10

  Excellent service - would highly recommend

  Posted 6 days ago

  Very impressed with this business from start to finish. I had a prompt response to my request for a quote, excellent communication throughout, and the final outcome was exactly what was needed. We had a total house clearance after a family bereavement and, although the work was the most expensive of the quotes I received, the sensitivity we were dealt with given the situation and the quality of work means we are very satisfied and very happy to recommend.
  Verified reviewer
  Job location: TA1

  Response from Shift IT Waste

  Hi Rachel Thank you for your review, happy we could help!

• 10

  Excellent service

  Posted 09 July

  Excellent service! Handled a big job in the heatwave. Really polite and friendly. I would highly recommend this company.
  Verified reviewer
  Job location: TA2

  Response from Shift IT Waste

  Thanks Mark, happy we could help!

• 10

  unbelievable job completed 2 days ealry

  Posted 08 July

  they had a massive task to clear a large 5 bedroom house of all furniture contents , 20 x 1 ton sacks of burnt books , debris and other amassed associated waste following a house fire in January 2025. i thought it was a 3 day job but Mark and the shift it boys did it all by 5pm ( started at 8.30pm) - This was in 80 degree heat to boot - well done all the guys epic job
  Verified reviewer
  Job location: EX9

  Response from Shift IT Waste

  Thanks Paul, that is great to hear!

• 10

  Great Job Done!

  Posted 06 July

  They did a great job of empting two rooms from very bad tenants who left a lot of rubbish. Very quick to come and see it and removed it that day all in a matter of hours, no problems at all, John and all his team were polite and respectful. I would use them again, a fare price for what was removed, it would of taken me all week. Thank you again. Carey
  Verified reviewer
  Job location: EX1

  Response from Shift IT Waste

  Thanks Carey

• 5.33

  Would not use again

  Posted 11 June

  Would never use this company again. They took the waste but gave a quote on the driveway and when I came to pay they had added VAT which they did not mention before. When I queried it I was told not to make a scene! They became aggressive when I said it was not made clear. No joy from the office either. Gaslighted and made to feel really uncomfortable. No answer back from complaint. Would not use again.
  Verified reviewer
  Job location: EX7

  Response from Shift IT Waste

  Hi Melanie Thanks for your feedback. But what you have put in your review is false. All our prices are +VAT, this is how its advertised, you were told when you booked in, and told on site when our team quoted you that it was also +VAT. Our team did not become aggressive on site, as when you say this occurred I was on the phone to them and they did not interact with you. You then called whilst I was on the phone to them, which I ended to answer. That is when you told me this lie as if I had not been literally speaking to them. If you did not lie to me you would have had a favourable outcome.

• 10

  Highly recommended. Professional and affordable.

  Posted 31 March

  Shift it Waste have collected items from us twice recently. They are very prompt to collect, professional and friendly, polite and helpful. Their prices are very fair. I recommend them.
  Verified reviewer
  Job location: EX8

  Response from Shift IT Waste

  Thanks Lynn.