I hired Sandhya to carry out structural calculations and provide support during our renovation. She was responsive at the start, visited the property, and provided initial information. However, once construction began, she became unresponsive despite multiple attempts to contact her with builder queries. This meant we had to hire another engineer, leading to extra costs. Disappointing experience.
Response from SG Structural Engineering
Thank you for your feedback. I am sorry you feel this way. The structural design and calculations were completed in accordance with the agreed scope and revised several times to accommodate your requested design changes, including comparisons with neighbouring properties and alternative steel sections. Every property has different spans and load paths, so designs cannot simply be copied. No technical queries were raised by your builder, and I would have been happy to respond to any Building Control or contractor queries during construction.