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Reviews

  • 0.67

    Better service

    Posted 21 October

    Horrible! The painter was supposed to arrive at 3 pm. Instead they arrived at 1:30 pm.. this led to me wasting money arranging for a third-party to be there at 3 pm. It also led to a massive disagreement with my Tenant. I asked via WhatsApp service team for an update on when the painter would be coming and I didn’t get a response.. this cannot happen again
    Verified reviewer
    Job location: SW9

    Response from SERVICETEAM

    Hi Shane, thanks for the feedback. The painter arrived early due to a previous job being cancelled at short notice, but we should have confirmed the change with you first. We also accept our WhatsApp reply wasn’t fast enough. We’ve now tightened our communication process to avoid this happening again

  • 10

    A very quick and efficient service.

    Posted 21 October

    Thanks for very quickly arranging the work for our problem. Your pleasant service engineer arrived at the time promised and carried out the work immediately and efficiently
    Verified reviewer
    Job location: GU22

    Response from SERVICETEAM

    Thank you for your wonderful feedback, Zdenek! We're delighted that our engineer provided excellent service and that our team efficiently resolved your issue. We appreciate your trust in Serviceteam and look forward to assisting you again.

  • 10

    Great service!

    Posted 20 October

    David visited to complete an annual boiler service. I was very pleased with his work, he explained things well and clearly knew his stuff!!!Thus was a great service delivered efficiently, and the help desk was very helpful.
    Verified reviewer
    Job location: UB6

    Response from SERVICETEAM

    Thank you for your kind words, Mala! We're delighted to hear that David provided excellent service and that our help desk was helpful. We look forward to assisting you again with your next annual service.

  • 10

    Reliable boiler servicing

    Posted 20 October

    I call upon this company yearly to service my boiler. The engineer is always punctual , helpful and informative. Communication is great.
    Job location: SW19

    Response from SERVICETEAM

    Thank you for your wonderful feedback Florence! We're truly delighted to hear our engineer consistently delivers punctual, helpful service. Your continued trust in our annual boiler servicing means everything to us. We look forward to serving you again.

  • 9.67

    Positive experience

    Posted 18 October

    Good explanation of work done. Professional and efficient
    Job location: NW2

    Response from SERVICETEAM

    Thank you for your excellent review. We're delighted to hear you had a positive experience and found our team professional, efficient, and great at explaining the work carried out. We appreciate it!

  • 9.67

    Good service but requires panience

    Posted 17 October

    Service provided was good with the only problem was that you have to wait a bit long between arranging an the actual service
    Verified reviewer
    Job location: W5

    Response from SERVICETEAM

    Thank you for your feedback, Andrzej! We're pleased you appreciated our service quality. We're actively working to reduce waiting times to serve you better. We'd welcome the opportunity to assist you again soon.