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Reviews

  • 6

    Backup not adequate

    Posted 3 days ago

    Work carried out but left unfinished. Would not have been a problem if proper mechanism to sort out issue would have been available after 5pm.
    Job location: W1G

    Response from SERVICETEAM

    Hi Andrew - Thank you for your feedback. The issue was caused by an isolation valve being left closed following the powerflush – a simple oversight which was identified once reported. You contacted us at 6:20pm and we responded at 6:25pm via WhatsApp (monitored out of hours). The fault was diagnosed that evening and resolved once the valve was reopened. While inconvenient, there was an active mechanism in place to address the issue after 5pm. Serviceteam

  • Alison G
    10

    The external vent pipe to the property needed to be replaced.

    Posted 22 January

    Serviceteam were fantastic from start to finish. They communicated promptly and clearly providing all the information I needed. The friendly team turned up on time and the work was completed within the specified timeframe. Everything was left neat and tidy. I would definitely recommend this company.
    Job location: TW12

    Response from SERVICETEAM

    Hi Alison - Thank you for your kind review and for choosing Serviceteam. We are glad our team could replace your external vent pipe quickly and keep everything neat and on schedule. If you ever need plumbing or property maintenance in the future, please contact us. We are always happy to help.

  • 10

    Replaced boiling tap

    Posted 21 January

    On time, polite and tidy. Knew what they were doing and did lots of checks
    Verified reviewer
    Job location: SE22

    Response from SERVICETEAM

    Hi Mat - Thank you for your kind review. We are glad our engineer could replace your boiling tap promptly and carry out all the necessary checks. If you need any plumbing or heating help in the future, please feel free to contact us. We are always happy to help and keep your home running safely.

  • 10

    Quick and no nonsense

    Posted 20 January

    Fast professional service, replaced a tap. Minimal fuss, and explained the limitations imposed by the way the bathroom had been previously fitted.
    Verified reviewer
    Job location: TW13

    Response from SERVICETEAM

    Hi Nicholas - Thank you for your kind review. We are glad you were happy with the fast, professional service and clear explanation of the bathroom fitting limitations. If you ever need help with taps, plumbing repairs, or any future issues, please feel free to contact our London team. We are always happy to help.

  • 10

    Boiler service

    Posted 20 January

    The service engineer was very polite, efficient and clearly knew what he was doing. Overall a very positive experience and happy to recommend this service.
    Verified reviewer
    Job location: TW1

    Response from SERVICETEAM

    Hi Paul - Thank you for your kind review and for choosing us for your boiler service. We are glad to hear our engineer provided polite, efficient, and professional support. If you ever need help with heating or plumbing in the future, please contact us. We will be happy to assist.

  • 10

    An efficient boiler repair

    Posted 19 January

    David from ServiceTeam visages twice. On the first occasion he quickly diagnosed the faults with my combi boiler, ordered parts and booked the follow-up. On. The second visit he arrived bang on time with the required parts, fitted and tested them quickly and then wired in a new thermostat I had bought separately. All very efficient and courteous.
    Verified reviewer
    Job location: SW12

    Response from SERVICETEAM

    Hi Vincent - Thank you for taking the time to leave such a detailed review. We are glad David could quickly diagnose the fault, complete the boiler repair efficiently, and help with your new thermostat as well. We appreciate your trust in Serviceteam and look forward to helping again whenever you need us.