Highly recommend this company if you don’t want tiles, grouting or silicone doing.
Had my bathroom done a few months back and still amazed each day by the mess they’ve made in the finishing.
If they couldn’t lay herringbone tiles they should have said. If they couldn’t do black grout they should have said. If they couldn’t even do the basics of putting sealant down without leaving a mess underneath they should have said.
And we was told they wasn’t returning to rectify as they’re standard of work was “upheld”.
Also 75% of the tiles aren’t even flush to each other.
Avoid
Response from Serenity Bathrooms (Derby) Limited
Firstly, we'd like to express our sincere apologies for your disappointment and
concerns. At Serenity, we take great pride in our workmanship and attention to
detail, which can be seen across our social media showcasing many completed
projects including herringbone tiling with black grout finished to a high
standard.
As a trusted and long-standing member of Checkatrade, we take all feedback
seriously and continuously strive to uphold the highest standards of
craftsmanship and customer service. Our consistent 9/10 reviews reflect the
quality and care we bring to every project.
While we always aim to exceed expectations, we understand that it's not always
possible to please everyone, despite our best efforts. Whenever any issue is
raised, during or after a project, we respond promptly and reasonably to ensure
our clients are satisfied with the final result.
Please don't hesitate to contact us directly to discuss your experience further we
truly value your feedback and the opportunity to make things right.