Agreed instructions for footings which I had dug out 300mm deep using levels x 600mm wide as he asked for he came the day after and asked me to dig it another 300mm - 500mm deeper which he was then satisfied with.He now says I dug it too deep. He Set out the columns wrong and got aggressive shouting and screaming and threatened to knock the wall down scaring my wife and kids who came to the window with all the commotion, he then measured it and agreed he was wrong and said he would rectify it. Last phone call more screaming at me walked ofthe job after being paid with job only half finished
Response from See Why Brickwork
I completely disagree with the client’s opinion. They have breached the contract signed by him.
They consistently changed measurements, drawings and instructions. I carried out 40% additional work and provided a discount. They had been aggressive throughout and since providing a new contract for further additional works the client suddenly appears unhappy with my services to date. I have emails, texts, contracts and photos that I am happy to share to support my compliance of our agreement. I have been harassed and belittled by them. I deny “screaming and shouting” however will admit to standing up for myself to a highly irate and difficult person (in my opinion and experience) in order to defend myself. The work to date has been satisfactory to them otherwise he would not have paid for these services. I worked long hours through the week and weekends despite poor weather conditions to complete the work to the deadline given. I have also paid for material out of my own pocket to keep the job going, the cost of which I have not requested from them. This is the first negative review I have received for my work which is upsetting as I pride myself on customer satisfaction.