In the inspection we had to have carried out by RISA, it is in the OPINION of RISA, (the UKAS accredited Inspection Body No. 9888 that carries out the inspection of the installation of replacement Windows Doors & Rooflights, which incorporate the relevant requirements of the Building Regulations and the FENSA Scheme requirements FENSA Validation), that 'In its current condition,the installation (By Ryan of RSB Windows) cannot be considered to have been completed with reasonable care and skill as required under Section 49 of the Consumer Rights Act 2015'. Lots more to add but not enough space.
Response from RSB Windows
Hi Jason,
I understand you are unhappy with some aspects of your installation. I have offered to rectify these issues as per the RISA inspectors' recommendations, or alternatively, a price reduction.
Unfortunately, you have refused my offers. Had I been given the opportunity to rectify these issues, they would have been professionally and quickly resolved.