Richard responded quickly, communication was clear - he passed me a Gas Engineer contact and booked his own Electrical Engineer within days. The job was more complex than expected. I'm not fully sure the full day rate was justified - some time was him sourcing materials, and I couldn't tell if the pace on-site reflected complexity or could've been quicker. He was often on his phone/headphones during Teams calls. Work was completed and cleaned up well, though I later noticed a scratch on the hob (unconfirmed cause). Charges came to £528 inc. materials - satisfied but unsure on value.
Response from Richard Uri Electrical Services Ltd
Thank you for your feedback. I’m pleased the work was completed successfully. Just to clarify, this job was carried out on a day-work basis. With electrical work, it is often impossible to know exactly what materials are required until the job has first been assessed and the fault identified. We carry common materials, but cannot carry every possible part or operate as a mobile electrical shop. Therefore, when additional materials are required, the time spent collecting them forms part of the working day. Thank you again for your feedback