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Respond & Repair Building & Home Improvements

9.67/10

Chelmsford

Checkatrade member since 2019
5

Services

  • Agricultural Building
  • Basement / Cellar Conversions
  • Brick / Concrete Structural Repairs
  • Car Ports
  • Cladding
  • Concrete Garages
  • Concreting
  • Core Drilling
  • Demolition
  • Emergency Builder Service
  • Extensions / Conversions
  • Fire and Flood Renovation
  • Foundations
  • Garage Conversions
  • Garden Studios
  • General Building
  • Loft Conversions
  • Mastic Sealant
  • New Builds
  • Partition Walls
  • Period Property Restoration
  • Project Management
  • Property Maintenance / Repair
  • Refurbishments
  • Repair and Listed Building Specialist
  • Steel Fabrication
  • Steel Work Design
  • Structural Design
  • Structural Steels
  • Sustainable Construction
  • Tree Houses
  • Wall Tie Replacements
  • Workshop Design / Construction

Customer Reviews

Write a review

9.67 /10

Based on 24 reviews over the past 12 months

Quality of work

9.74

Reliability

9.74

Communication

10

Reviews (171)

  • 10

    Old doorway blocked, new doorway created and new windows

    Posted 03 April

    Ryan was fantastic from the start. He was really responsive to all communication - far better communication than any other companies we've had comllete work for us. The work was great and we'd definitely use them again.
    Verified reviewer
    Job location: SS0
  • 5

    Garage conversion

    Posted 23 March

    I am wanting a garage conversion was contacted by Ryan who was interested in the job we arranged a date to view the project. Date came and went. I had to message Ryan, he replied with he was too busy getting materials to contact to let me know he wasn't coming but to arrange following day. Following day Ryan did turn up he seemed very knowledgeable about the job and said it would be easy and would send a quote over. I have since chased for the quote on a few occasions but ive no replies. I am very disappointed as he was the most knowledgeable out of all that have viewed the job.
    Verified reviewer
    Job location: CM8

    Response from Respond & Repair Building & Home Improvements

    I have never done any work for this customer, I explained there is a delay in getting the quote to them as I was currently off work caring for my injured partner and child. I Have tried to contact them to let them know I can do the quote but no reply!

  • 10

    Refers of outbuilding

    Posted 03 March

    I had an outbuilding that needed a new flat roof, windows and doors and soil removing from the outer wall. I couldn’t recommend Ryan and his team highly enough. They were reliable, friendly and completed the work to a high standard. I had a little bit of remedial work after the job and Ryan sent his guy around the next day, work done as expected, no problems. I especially liked how informed I was kept of all the costs at each stage with invoicing emailed to me which he updated with every payment made.
    Verified reviewer
    Job location: CM4
  • 9.67

    Replaced car port post, wooden beam and fascia.

    Posted 03 February

    Quick response to initial enquiry. Job scheduled in a timely, mutually agreeable date. Kept informed of progress. Job completed in a tidy manner.
    Verified reviewer
    Job location: SS7
  • 10

    Garage conversion to dining room

    Posted 14 December 2024

    Ryan and his team were fantastic throughout our garage conversion. Spot on timing to completion, very professional and friendly team who went above and beyond to deliver a brilliant job. The guys were great to make sure the work was done to a very high standard, and kept us in the loop of the next steps at every stage of the conversion. Highly recommend Ryan and the team for any skilled building jobs. Will be using them again - as are our neighbours who are keen after seeing our finished dining room!
    Verified reviewer
    Job location: CM3
  • 8.25

    Replaster stairwell

    Posted 06 December 2024

    It was a good experience. The plasterer got lost so was a bit late but they did contact me to let me know so we weren’t left waiting and wondering. He was very apologetic when he did arrive but set to work immediately. The work was done well and we were very happy with the finished result. The area was left clean and tidy. I would use this company again.
    Verified reviewer
    Job location: CM2

Photos

Company Info

Owner

Mr Ryan Scott-Douglas

Sole Trader

6 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

R&R Building group are reactive and planned maintenance specialists, we specialise in all general building and home Improvements

We are committed to helping clients all around the country.


We pride ourselves on providing reliable and affordable tradesman with the highest workmanship always surpassing the customers expectations

100% Commitment

We are 100% committed to deliver a best service to all our customers over the phone and face to face.

100% Honesty

We are commited to a professional and honest service, before every job we will go through everything with you, this way we can give you an accurate quote with no hidden extras.

100% Trust

Our tradesman provides proof of qualification and their trade membership before they begin the job to reassure our customers they are dealing with a professional company.

We offer our customers an hour’s response for all emergency maintenance problems, which can limit the damage in the event of unexpected problems with your property. If there is substantial damage, which cannot be rectified then we will be quick to stabilise situation and ensure the safety of yourself and others.

We are available 24/7, 365 days a year. All our work is carried out by highly skilled and experienced local engineers.


Our Mission:

To be the UK’s leading one stop professional maintenance solution for Domestic and Commercial.

Providing you with friendly, local tradesmen that will be quick to respond to any job you have, regardless of size.

We are ready to help you all day and night and every day of the year!

We have no call-out charge, so you will not be struck by a hidden charge as we have fixed and affordable prices.

We offer an extensive range of services, which can all be undertaken with the utmost professionalism.

Whatever the trouble that you are experiencing with your property, we have the resources and experience to fix it. Our services are available to each and every client; domestic, commercial and industrial.

With our services being available to clients throughout the country, we are one of the few companies nationally that are able to provide an extensive range of professional services to anyone based in the United Kingdom.

In the event of an emergency, do not hesitate to get in touch and we will have a professional round to your property within an hour to confront the problem. Few companies can guarantee the same level of professionalism with each job and such quick response times.


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This trade passed up to 12 Checkatrade vetting checks

Member since 2019

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  • Company trading history

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  • County court judgement

  • Public Liability Insurance

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