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Respond & Repair Building & Home Improvements

9.61/10

Chelmsford

Checkatrade member since 2019
5

Customer Reviews

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9.61 /10

Based on 23 reviews over the past 12 months

Quality of work

9.68

Reliability

9.73

Communication

9.86

What customers are saying

AI-generated from customer reviews over last 24 months

R&R Builders are frequently praised for their prompt communication, high-quality workmanship, and friendly, reliable service; however, some customers have reported issues with unfulfilled quotes and unsatisfactory resolutions to specific project aspects, such as roofing.

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Reviews (175)

  • Anonymous
    9.33

    Move partition wall and door, block in doorway fit door & windows, new pedestrian gate & tarmac

    Posted 3 days ago

    Quick response to initial enquiry, prompt quote. Good communication before work started. Arrived on time every day and met our deadline. Good quality work from the team of five that were here across the week. Returned promptly to sort one small snagging issue.
    Verified reviewer
    Job location: CM2
  • 10

    Fitted a fire door between our hallway and garage

    Posted 25 May

    Ryan and his team are, without a doubt, the best tradesmen I've ever had the pleasure of working with. I tend not to trust universally 5 star reviews, so I tried hard to think of something - anything - to offer for balance; I simply cannot. They came, they gave me a reasonable quote, they showed up when they said they were going to show up (pretty swiftly after the quote I might add), they did the job, and when they left, they had done such a good job that when my cleaner arrived the next day she had to ask if we'd always had a door to the garage or if she's just going crazy.
    Verified reviewer
    Job location: CM2
  • 10

    Renew bathroom unit

    Posted 15 May

    Very pleased with the results
    Verified reviewer
    Job location: SS5
  • Anonymous
    10

    Move internal doorway, including new lintel (load bearing wall).

    Posted 14 May

    Good communication. Pleasant lads. Prompt attendance, what's not to like!
    Verified reviewer
    Job location: SS0
  • 10

    Old doorway blocked, new doorway created and new windows

    Posted 03 April

    Ryan was fantastic from the start. He was really responsive to all communication - far better communication than any other companies we've had comllete work for us. The work was great and we'd definitely use them again.
    Verified reviewer
    Job location: SS0
  • Anonymous
    5

    Garage conversion

    Posted 23 March

    I am wanting a garage conversion was contacted by Ryan who was interested in the job we arranged a date to view the project. Date came and went. I had to message Ryan, he replied with he was too busy getting materials to contact to let me know he wasn't coming but to arrange following day. Following day Ryan did turn up he seemed very knowledgeable about the job and said it would be easy and would send a quote over. I have since chased for the quote on a few occasions but ive no replies. I am very disappointed as he was the most knowledgeable out of all that have viewed the job.
    Verified reviewer
    Job location: CM8

    Response from Respond & Repair Building & Home Improvements

    I have never done any work for this customer, I explained there is a delay in getting the quote to them as I was currently off work caring for my injured partner and child. I Have tried to contact them to let them know I can do the quote but no reply!

Photos

+374

Company Info

Owner

Mr Ryan Scott-Douglas

Sole Trader

6 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

R&R Building group are reactive and planned maintenance specialists, we specialise in all general building and home Improvements

We are committed to helping clients all around the country.


We pride ourselves on providing reliable and affordable tradesman with the highest workmanship always surpassing the customers expectations

100% Commitment

We are 100% committed to deliver a best service to all our customers over the phone and face to face.

100% Honesty

We are commited to a professional and honest service, before every job we will go through everything with you, this way we can give you an accurate quote with no hidden extras.

100% Trust

Our tradesman provides proof of qualification and their trade membership before they begin the job to reassure our customers they are dealing with a professional company.

We offer our customers an hour’s response for all emergency maintenance problems, which can limit the damage in the event of unexpected problems with your property. If there is substantial damage, which cannot be rectified then we will be quick to stabilise situation and ensure the safety of yourself and others.

We are available 24/7, 365 days a year. All our work is carried out by highly skilled and experienced local engineers.


Our Mission:

To be the UK’s leading one stop professional maintenance solution for Domestic and Commercial.

Providing you with friendly, local tradesmen that will be quick to respond to any job you have, regardless of size.

We are ready to help you all day and night and every day of the year!

We have no call-out charge, so you will not be struck by a hidden charge as we have fixed and affordable prices.

We offer an extensive range of services, which can all be undertaken with the utmost professionalism.

Whatever the trouble that you are experiencing with your property, we have the resources and experience to fix it. Our services are available to each and every client; domestic, commercial and industrial.

With our services being available to clients throughout the country, we are one of the few companies nationally that are able to provide an extensive range of professional services to anyone based in the United Kingdom.

In the event of an emergency, do not hesitate to get in touch and we will have a professional round to your property within an hour to confront the problem. Few companies can guarantee the same level of professionalism with each job and such quick response times.


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This trade passed up to 12 Checkatrade vetting checks

Member since 2019

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