1. There is a 15mm depression in front of the drain which forms a puddle when raining
2. The drain is set unnecessarily below the level of the external path making for an ugly appearance and 'dump down' when driving in
3. The drive is not level across its width, sloping down toward the lawn
4. (2) and (3) above result in the edge bricks sloping steeply to bridge lawn and driveway
5. The footpath has a 30mm deep depression along its length and a dip across its width
6. The soak away is not contained or covered having just a few cm top soil on top
Response from R Elliott Garden Services & Driveways
When referring to drain, I believe he means Aco channels. I visited the site on numerous occasions during heavy downpours and after, I am yet to see a puddle on the drive. I have photographic evidence of this. The Aco channels, are slightly lower than the vehicle crossover to achieve adequate fall for the disposal of storm water. I would not call this a “bump down”. The drive has a slight fall towards the lawn to ensure adequate disposal of storm water through natural drainage. The edging blocks are flush with the level of the lawn all the way round. However, there is a slight increase as the pedestrian path, is higher than the driveway due to the highway running down from right to left, as the land lies. On visiting the site, I was unable to locate the depression in length or width, water would have laid there. I have since returned, as I advised, removed the excess rubble and laid 15 cm shingle, laid membrane to prevent topsoil being washed into soakaway and laid 30cm topsoil as per customer specification. The customer was present throughout the work and using the driveway for two days before I left site.