Side return door replaced. Seems OK although the door is less solid than I'd have liked. Locking door handle was specified in the quote, but in the end only a lock was provided without a handle. Communication was poor. Turned up unannounced to take measurements 4 working days before the job. Was notified by WhatsApp a quote would be provided by email the evening before work began. Was actually an invoice not a quote & specified a 40% deposit. We'd agreed the price and date 7 calendar days before the job, so this was too late. Arrived 2.5 late. Left old door & frame for us to deal with. :(
Response from Loto Construction Services
Thank you for sharing your experience, but you supervised the work after it was completed, and I even sent you a model of the door for installation 15 days before. You asked me for extra jobs that weren't included in the quote and didn't provide an advance payment, but I still decided to proceed with the job.