Rapid Response Local Locksmith

Reviews (127)

• A
  Anonymous
  10

  Change locks

  Posted 29 April

  Superb service very helpful polite footer, quick and accurate. Reasonable price
  Verified reviewer
  Job location: RM11
• 10

  New patio door locks, lost keys.

  Posted 29 April

  Very helpful fitter, very thorough and quick, great service with a good price.
  Job location: RM11
• 10

  Bathroom lock and handle

  Posted 27 April

  The engineer Bek came out on bank holiday weekend. He answered my message straight away and was happy to come out on Easter Sunday!… He didn’t charge me extra for being a Sunday let alone a bank holiday. I was impressed with his integrity. In fact he had to come back the next day so he could buy new handle as shops were closed. No extra charge for having to come another day! He was very polite and professional. He did a great job and also fixed another door as it was not aligned properly and the key wasn’t working .. no extra charge!. It’s rare to find craftsman like this! Excellent work Bek
  Verified reviewer
  Job location: N2
• A
  Anonymous
  4

  Repair lock

  Posted 22 April

  Extremely disappointed. Quoted £49 to fix a lock from a photo, with no mention of extra costs. Without confirming with me, they carried out additional work at a cost of £179. When I asked for a breakdown, I was told £120 was for a lock I found online for under £7. When I raised this, the tone turned defensive and aggressive and I was told "this is from a certified locksmith shop. I gave them the chance to offer a partial refund on the markup to rectify, but they refused. It’s a shame—initially polite and quick to respond, but the lack of transparency and poor handling left a very bad taste.
  Verified reviewer
  Job location: N4

  Response from Rapid Response Local Locksmith

  Hi so sorry but Before proceeding the job I called you couple of times but you didn’t answer the phone.Lock was completely jammed and broken.Tenants wanted me to change it.Price for removing jammed lock and for brand new lock was reasonable £179 Thanks!

• A
  Anonymous
  7.67

  Door lock repair

  Posted 15 April

  Bek is honest and polite person ！
  Verified reviewer
  Job location: RM3
• A
  Anonymous
  10

  Garden gate lock

  Posted 08 April

  They were very communicative and completed the job quickly once instructed.
  Verified reviewer
  Job location: N7