Reviews

  • David L
    10

    Black Particles Problem Resolved

    Posted 5 days ago

    I had a long term problem with black particles in my bath water. Three other plumbers had been unable to find the cause. One even suggested I needed to replace my hot water cylinder. Lewis found the cause in a few minutes. The flexi pipe leading to the hot water tap had a rubber lining inside which was breaking down. It was a simple case of replacing the pipe with a new one. He was very professional and gave me good advice. I would definitely use them again.
    Verified reviewer
    Job location: TQ3
  • becky k
    10

    Disconnecting gas hob and capping off the pipe

    Posted 20 January

    Lewis was a really kind person. I am stuck upstairs bedbound and he let himself in with the key box and just got on with the job when I explained how hard it was for me to come downstairs. He was swift and efficient and they were 25% cheaper than both the other quotes I had and came out within 48 of me posting the job.
    Verified reviewer
    Job location: TQ12
  • Samantha K
    10

    Gas Boiler Service

    Posted 13 November 2025

    Communication about Job booked in great,Lewis was great , on time , professional and friendly. Really pleased and would highly recommend for Gas Boiler Service.
    Verified reviewer
    Job location: EX4

    Response from RAPID RESPONSE 24/7 PLUMBING & HEATING LTD

    Thank you very much for your kind review

  • Melanie H
    9.33

    Gas safety check for house sale

    Posted 10 November 2025

    efficient, quick to book in and come out. rapid work and good price
    Verified reviewer
    Job location: EX6
  • Joanna L
    10

    Repairing the boiler

    Posted 29 October 2025

    Lewis came over and spent a couple of hours trying to fix the boiler. He was very diligent but unfortunately it was decided that due to the boiler being so old and several things wrong with it that a new boiler would be advisable. He safely disconnected it for me. The whole time he was informing me of what he was doing. I would recommend this company to everyone. Very quick to get someone over at short notice and a reasonable call out charge compared to other companies. I would definitely use them again and have asked for quotes for a new boiler.
    Verified reviewer
    Job location: TQ4
  • 10

    Gas Safety Certificate

    Posted 11 May 2025

    A very good price for the Gas Safety Certificate. Good communication and really nice person who carried out the testing. Would definitely use again and recommend
    Verified reviewer
    Job location: EX2