With just one working day before our move. “Chubb” Singh increased his price. He constantly misled us and contradicted himself on the reasons for the increase even increasing it on the day of the move. He underestimated the number of vans even though he did a site survey, (said it was three, needed four and only two turned up). We ended up paying several hundred pounds more than the agreed price for which we had a written quote, for less vans. “Chubb” said he was ashamed of his behaviour but that didn’t stop him subsequently increasing the price. We are reporting him to trading standards
Response from Rapid Man and Van, House Removals
I’m sorry to learn you were unhappy with my resolution for the lack of communication from myself. With no waiting charges as a goodwill gesture, I believe you was charged the same price as mentioned from the start. Thanks