I spoke to Reece who agreed to visit our house and give a quote for a job. When he didn’t show I called and got a text message back saying he was running late and would call me in a moment. The call never came. I followed up the next day but no response. Some basic courtesy and respect for your potential customers would be the least I would expect. Unfortunately it was a waste of time contacting this company and I would not recommend.
Response from R A Carpentry
We appreciate every client feedback, during this time we had overrun on a job whose house roof needed to be weather tight before we left in the evenings, it was never my intention to cancel or not to return a call, however the job at the time needed my full attention and by the evening I didn’t feel it was appropriate to call to late, I did however phone the next day to apologise to re arrange with the customer but never had a response and there has been no communication since, we pride ourselves as a company to respond as quickly as possible however we also prioritise the job at the time