Rob was hired to install five internal doors and 1 sliding door over 2 days. On day 1, he fitted the doors but left them incomplete, as none of the handles were installed, meaning they couldn’t close.
Before day 2, I asked if the sliding door could be changed to one with glass, which irritated him, though he agreed to return on Tuesday to finish everything.
He demanded full payment for the incomplete work, which I paid. However, he didn’t return, blocked my number, and, after my partner contacted him, promised to return but failed to show and blocked her too. Unreliable and unprofessional.
Response from Q Floors And Doors
The doors were completed, the handles that were supplied by the customer were of very low quality.
The customer then changed their mind over the sliding door, full door to be changed to an expensive glass replacement on the morning of installation. They weren't happy with the additional cost.
My reviews speak for themselves. I have a great customer base.
I cannot supply a more expensive door at my cost or accept responsibility for shoddy materials supplied to myself.