Protect CSM carried out a fantastic job, very efficient and on time, the work carried out expertly and making adjustments as required. I was taken through the operation of the system and installation of the app on my phone really clearly and we've been really impressed from start to finish. Highly recommended.
Verified reviewer
Job location: GU26
10
Burglar alarm system and CCTV service and maintenance
Posted 4 days ago
Kelly and Kelvin were excellent in all correspondence and service offered by Protect CSM. They were helpful around scheduling a service visit to suit me and Kelvin did an excellent job servicing an older alarm system that hadn’t been used for a while. He also fixed my CCTV HD and got the cameras working again where others had failed. Kelvin is not only polite and helpful, he is a genius!
The invoice Kelly sent through was extremely reasonable even though he had done additional work.
I cannot recommend Protect CSM highly enough, they are an excellent company.
Verified reviewer
Job location: GU26
10
Replaced failed battery and serviced system
Posted 07 March
Called Kelvin in morning, he was with me by early afternoon and all fixed within the hour. Excellent service and communication
Verified reviewer
Job location: GU27
10
Servicing of alarm
Posted 14 January
Very happy with the service.
Verified reviewer
Job location: GU10
10
Ongoing maintenance & support
Posted 26 November 2024
Kelvin conducted the annual service on my intruder alarm, CCTV and front gate intercom systems. As always, Kelvin was punctual, professional, thorough and courteous during the servicing procedure. Apart from the replacement of some consumables (which I was made of aware of and approved before being changed) all systems were working perfectly which is unsurprising given Kelvin's knowledge, skill and "can-do" attitude to his work. Always a pleasure to welcome Kelvin in to my home and I would recommend him to anyone looking to install, upgrade or replace their security systems.
Verified reviewer
Job location: GU51
9.75
Fitting new alarm
Posted 19 November 2024
Excellent communication and instruction. Very pleased with service.